Job description:
Position Summary
The Field Service Technician is responsible for maintaining and servicing inverters and associated capital equipment to ensure maximum system performance and 100% customer satisfaction. This role requires strong electrical troubleshooting capabilities, a safety-first mindset, and the ability to work independently in field environments.
This position requires up to 70% travel, including some nights and weekends.
Key Responsibilities
Perform on-site installation, commissioning, troubleshooting, repair, and maintenance of inverter systems and related equipment
Conduct depot-based repair, testing, and re-certification of inverter units
Execute remote diagnostics and provide technical support via phone and email
Perform root cause analysis on equipment failures and develop corrective action plans
Conduct site audits and recommend reliability improvements
Execute field and office performance testing, failure analysis, and repair planning
Provide multi-level customer training and technical guidance
Prepare detailed service documentation, audit reports, and project progress reports
Support engineering, manufacturing, and sales teams with technical expertise
Act as technical liaison between FIMER Product Group Solar and customers
Support and oversee third-party field personnel when required
Maintain strict adherence to safety standards and procedures
Required Qualifications
3-5 years of industrial field service experience (power electronics preferred)
Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, or equivalent military/technical training
OR Associate's degree with 3+ years of electronic equipment servicing experience
OR High School Diploma/GED with 12+ years of high-voltage electronic servicing experience
AC/DC power conversion and control experience
Strong knowledge of electronics, mechanical principles, and AC/DC power distribution
Ability to troubleshoot electrical and electronic circuits
Ability to read and interpret electrical schematics and mechanical drawings
Experience configuring and repairing communication hardware and software
Strong written and verbal communication skills
Proficiency with standard PC-based work programs and reporting tools
Ability to lift and move objects up to 70 lbs
Valid driver's license and clean Motor Vehicle Report
Ability to travel up to 70%
Preferred Qualifications
Medium Voltage (MV) background
Utility-scale solar or power electronics experience
Technical service or field engineering background with significant on-site experience
Communication systems knowledge
This is a full-time, direct hire opportunity offering competitive pay and excellent benefits designed to support you both professionally and personally.
Benefits include:
Remote work arrangement for flexibility and balance
Immediate insurance coverage starting on your first day
Comprehensive medical, dental, and vision insurance
Employer-paid Life, AD&D, Short-Term, and Long-Term Disability coverage
401(k) plan with employer matching and a non-elective safe harbor contribution
Employee Assistance Program (EAP)
Paid Time Off
15 paid company holidays
About FIMER
FIMER is one of the world's leading manufacturers of renewable energy solutions. Specializing in solar inverter production, FIMER offers a broad portfolio of innovative products serving utility-scale, commercial, and residential markets.
With two global production sites in Italy and India, along with regional training centers worldwide, FIMER operates at the forefront of the global energy transition-delivering reliable, high-performance solutions that support a more sustainable future.
Equal Opportunity Employer
FIMER US is an equal opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.
