We are looking for an experienced and highly skilled licensed Electrical Foreman/Qualifier to join our dynamic team. In this leadership role, you will supervise the installation, servicing, maintenance, and troubleshooting of solar and energy storage systems, while guiding a team of technicians to ensure top-quality service. The ideal candidate will possess expert knowledge of solar PV/ESS/energy efficiency systems, excellent problem-solving abilities, and strong leadership skills. You will play a key role in maintaining customer satisfaction and contributing to the growth of our solar energy services.
Key Responsibilities:
- Work closely with Service Manager and Lead Service Technician to lead, train, and mentor a team of Solar Service Technicians to ensure code compliant, efficient, and safe installation, maintenance, and repair of solar photovoltaic (PV), energy storage (ESS), and efficiency systems.
- Plan work scopes, assign tasks, manage jobsite execution, and coordinate with Service Manager and Lead Service Technician to maximize service scheduling.
- Perform complex troubleshooting and repairs on residential and commercial solar systems, including inverters, wiring, batteries, and other associated components
- Respond to corrective service calls, emergency repairs, and customer concerns in a timely manner.
- Supervise and inspect service call outcomes, installations, uninstall/reinstall tickets, etc. to ensure they meet company standards and local AHJ building codes.
- Collaborate with the Operations Team, Project Managers, Sales Consultants, and other team members to provide technical guidance and resolve issues.
- Support permitting and inspections process, including reviewing and approving work scopes and electrical documentation, and participating in on-site inspections and responding to AHJ inspector feedback and correction notices as required.
- Ensure proper documentation of service activities, including detailed service reports, parts usage, and system updates.
- Monitor and track team performance, providing feedback and continuous improvement recommendations.
- Create project specific BOM’s and assist with inventory management; ensuring necessary materials and tools are available for projects, and job packs are complete and accurate.
- Lead the creation, development, and regular updating of SOPs for Sun Service Specialists Field Operations processes. Ensure that all procedures are accurate, compliant with company and industry standards.
- Maintain organization/inventory of company tools and ensure company vehicles are clean and well kept.
- Promote a safe working environment by enforcing safety protocols and ensuring team members follow all OSHA and Sun Service Specialists safety regulations and procedures.
- Stay up to date with the latest solar technologies, industry trends, and regulatory changes.
- Serve as the technical expert and the main point of contact for service technicians, addressing any service-related questions or concerns and ensuring high levels of customer satisfaction.
