Introduction
International Renewable energy equipment wholesaler with strong presence in South Africa
Description
Sub-Saharan Africa Account Manager
Market-related Package
Johannesburg, South Africa
About the Role
We are seeking a dynamic and results-driven Sub-Saharan Africa Account Manager to drive customer acquisition and revenue growth across the Residential and Commercial B2B market in Sub-Saharan Africa. This role will involve managing a significant portfolio of key accounts, developing strategic plans with the Chief Sales Officer, strengthening client relationships, and collaborating with internal teams to deliver exceptional customer experiences.
Key Responsibilities
Legal Compliance
Stakeholder Relations
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Build and maintain trust relationships with management, sales teams, and customers to meet business objectives.
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Collaborate with the Sub-Saharan African Sales Management team to contribute to regional sales initiatives.
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Negotiate and engage with key stakeholders to facilitate delivery of the sales strategy.
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Enhance customer service experience, foster engagement, and drive organic growth.
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Take ownership of customer issues and ensure timely resolution.
Account Management
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Identify, develop, and grow accounts within the assigned region.
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Manage a substantial portfolio of accounts.
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Maintain continuous contact with allocated customers and provide feedback to management.
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Identify opportunities for improvement and propose new tools or processes.
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Execute sales to identified key and strategic accounts while adhering to company policies.
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Perform ad hoc tasks as reasonably required.
Health & Safety
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Maintain a clean and safe work area.
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Follow Health & Safety procedures and report risks, hazards, accidents, or incidents promptly.
Behavioural Competencies
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Customer focus, accountability, and results orientation.
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Strong teamwork, communication, and influencing skills.
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Resource management, innovation, and personal capability.
Skills & Knowledge
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Strong problem-solving and decision-making abilities.
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Executive report writing and business acumen.
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Proficiency in CRM systems and general IT.
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Customer management and presentation skills.
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Understanding of the Solar PV or related electrical industry.
Qualifications & Experience
We offer
Performance Bonuses, Commission