Key Responsibilities:
- Provides support for special events, board meetings, large webinars, and associated technology needs
- Provides high-level technical support and advice to executives and other VIP user groups
- Provides after-hours and on-call support for executives which may include evenings and weekends
- Develops and maintains executive support documentation
- Possesses working knowledge across a wide range of technology platforms (Windows, MacOS, iOS and Android)
Functional Skills
- Customer service
- Communication
- Business Processes
- Computer Hardware Installation and Repair
- Computer Software Installation and Repair
- Documentation
- Problem Solving
- Relationship Management
- Software Product Knowledge
Minimum Education
- Bachelor's degree, technical degree, or equivalent experience
Minimum Experience
- 2 years of related experience required
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