Customer Mission Engineer - Space Solar Products
Position Details
Location: Los Angeles (Hawthorne), CA
Employment Type: Full-time
Department: Starlight Solar
Travel: Frequent
About Starpath
Starpath develops and manufactures the technologies that will enable humans to live on the Moon and Mars. Today, we are building robotic systems that locally produce the essential commodities a lunar civilization will require at extreme scale: water, power, and oxygen. Our ultimate goal is to build and operate a self-sustaining city on Mars.
The Role
The Starlight team is focused on dramatically improving space solar power to support Starpath’s core mission and the greater space economy. Starlight manufactures the lowest cost and highest performance space solar ever, which will power the majority of new satellites built on Earth and all of Starpath’s equipment on the Moon and Mars.
Responsibilities
Go above-and-beyond traditional sales expectations to provide excellent service
Serve as a primary point of contact for customers during early engagement and mission definition
First response to inbound inquiries, including technical questions, sample requests, and mission discussions
Engage in technical conversations about spacecraft power needs, constraints, and system integration
Coordinate internally with engineering, product, and leadership to route questions and resolve customer needs
Track customer conversations, requirements, and next steps to ensure nothing stalls or drops
Support preparation of customer-facing materials such as application notes, responses, and proposals
Help coordinate logistics for samples, demos, and customer evaluations
Identify patterns in customer questions, use cases, and friction points and surface them to the team
Required Qualifications
B.S. in Engineering or equivalent practical experience
Direct experience with hardware design and manufacturing
Strong written and verbal communication skills
Lifelong learner with a growth mindset
Self-starting, creative problem solver capable of driving outcomes independently, with minimal oversight
Comfort working in an early-stage environment with evolving processes
Willingness/ability to travel frequently (active US passport)
Preferred Qualifications
Experience in customer-facing technical roles (applications, solutions, mission support, programs)
Familiarity with spacecraft systems, power systems, or space hardware
Experience working with CRMs or tracking customer pipelines
Startup or small-team experience
Strong technical curiosity and desire to keep learning
Compensation & Benefits
Location: Los Angeles (Hawthorne), CA
Salary base rate is $70-$110k/yr , plus equity package and performance based incentives; compensation scales with candidate experience.
PTO & health/dental/vision coverage included
EAR REQUIREMENTS:
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
Equal Opportunity
Starpath is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
