Description
Definition
This position is assigned to the Lake Piru Recreation Area (LPRA) and reports to the Chief Park Ranger. The primary function for this position is guest relations, but also includes various other duties necessary for the smooth operation of the LPRA. Continuous interaction with LPRA visitors requires effective communication and public relations skills and the ability to multi-task and operate successfully under pressure. This position works various shifts including nights, weekends, and holidays and may be required to work a modified work schedule.
Examples of Duties
Examples of Essential Duties
The following are the primary duties performed by employees in this classification. Each individual in the classification does not necessarily perform all the duties listed and all duties performed may not be listed.
- Register campers and day use visitors and collect fees in the form of cash and credit card transactions.
- Work in the LPRA retail store selling items and restocking inventory.
- Answer phone calls to make camping reservations and address questions about the LPRA.
- Complete all paperwork when watercraft enter the LPRA.
- Inspect and perform light maintenance on all watercraft exiting the LPRA.
- Accurately count and enter data on all boat inspections into the online database.
- May assist Park Rangers in responding to emergencies: perform traffic control, direct Emergency Medical Personnel to an incident, assist in rendering first aid, or serving as a deck hand on a District patrol vessel.
- Perform minor maintenance or cleaning duties to maximize the experience of LPRA guests.
Minimum Qualifications
- Be at least 18 years of age.
- Possess a high school diploma or equivalent.
- Possess and maintain a valid California Class C drivers’ license.
Knowledge of:
- Basic arithmetic, U.S. currency transactions, and record keeping methods.
- Standard written English sufficient to read and understand written instructions, manuals and procedures, and prepare routine reports.
- Customer service skills.
- Ability to speak Spanish is highly desirable.
Ability to:
- Comfortably operate a personal or tablet computer and navigate internet websites.
- Learn and apply the principles and practices of aquatic invasive species inspection and decontamination measures.
- Plan, organize and prioritize work assignments.
- Promote a positive and productive work environment.
- Ability to use good judgment and solve problems independently.
- Operate a two-way radio.
- Respond calmly and appropriately to emergency situations.
- Work independently and as part of a team.
- Follow written and verbal instructions.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Mobility: Job tasks are varied and require standing, walking, sitting, climbing, bending, stooping, kneeling and crouching.
- Lifting: occasional lifting up to 40 pounds.
- Vision: constant use of overall vision, including near vision, distance vision, color vision and ability to adjust focus.
- Hearing/Talking: frequent hearing and talking, in person and on the phone.
- Environmental: exposure to moderate noise levels but hearing protection must be worn in certain areas.
