DescriptionSales & Relationship Building
• Proficient in handling inbound and outbound calls with customers, vendors, and internal teams
• Experienced in cold calling and email marketing for lead generation and customer engagement
• Strong understanding of the sales process, with a customer-centric approach
• Excellent networking and relationship-building abilities across stakeholders
Reporting & Analysis
• Skilled in MIS and reporting, including preparation of monthly business reports and strategic presentations
• Hands-on experience with Microsoft Excel, Word, and PowerPoint for data analysis and documentation
Technical Tools & Platforms
• SAP (User Level): GRN, SRN, invoicing
• Cloud-based CRM systems (e.g., Zoho)
• Project management tools (e.g., Asana)
• Internet savvy with strong digital literacy