How you will contribute as part of the TRCA team:
The Park Attendant is responsible for customer service and maintenance of TRCA lands, trails, grounds, and gardens, along with cleaning buildings and facilities.
Major Responsibilities:
Supports the clean and safe operations of TRCA parks and facilities for visitors. Providing site admission and sound customer service to visitors.
Performs basic landscape and grounds maintenance, utilizing various grounds and landscaping tools and equipment to conduct the work, performing safety inspections prior to usage.
Performs general cleaning functions, including garbage collection, cleaning of washrooms, building spaces etc.
Greets and engages with all visitors to provide exceptional visitor experiences.
Identifies and reports hazardous site conditions; ensures that staff and visitors do not encounter unsafe areas, materials, or equipment.
Assists with parking control duties as required, adhering to all safety protocols.
Maintains knowledge of site and facility programs and programs at other facilities.
Processes admissions, merchandise sales, snack bar (dependent on location) payments and transactions using point of sale systems.
Provide general clerical support and duties as required, including booking of events.
Participates in daily safety meetings including tailgate meetings, hazard identification and emergency planning.
What will you need to succeed:
Education (degree/diploma/certifications)
Minimum pursuing a high school diploma or equivalent
Valid Ontario Class G2 driver's license
Smart Serve Certificate or ability to obtain
Knowledge/Skill/Ability - Competencies
Strong health and safety aptitude
Ability to communicate effectively with tact and courtesy
Ability to manage conflicts and utilize de-escalation skills to resolve conflict situations
Basic computer proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint
Required to lift or carry objects that could weigh up to 20 kg
Must be flexible to work all required shifts, including weekends and holidays
