Premium Care Technician

Motive Companies • Full-time • Carrollton, Texas • 3w ago

Details:

Are you a hands-on problem solver with a passion for customer service and technical work? We're looking for a Premium Care Technician to join our team and help deliver reliable service and support to our valued clients.

In this role, you'll be the face of our company during the initial servicing of new clients-setting the tone for long-term relationships through quality work and professionalism. You'll test and clean company equipment, ensure proper maintenance procedures are in place, and provide excellent customer interaction from day one.

Details:

What You'll Do:

Represent the company professionally and maintain a clean, safe work environment
Perform battery testing, pressure washing, and equipment servicing
Safely operate service vehicles, forklifts, and reach trucks
Monitor and report water acidity levels (pH testing) and handle non-potable water properly
Identify and report safety or environmental concerns
Promote additional products and services when appropriate
Communicate with customers and internal teams to ensure satisfaction and resolve issues
Accurately complete work orders and maintain service records

What We're Looking For:

High school diploma or equivalent required
2-year technical degree or equivalent work experience preferred
1-3 years of experience in the battery or a related industry, especially in field service
Familiarity with Microsoft Office (Word, Excel, Outlook)
Working knowledge of shop tools
Forklift certification (a plus)
CDL with hazmat endorsement (or ability to obtain)
Clean driving record (MVR check required)
Training in spill containment and EPA/safety awareness is a plus

Pay: $20/hr