Receptionist

RecruitMyMom • Contract • Cape Town, Western Cape • 10h ago

A leading solar distributor, providing innovative solar solutions, training, and support to installers nationwide is seeking a professional <\/span><\/span>Receptionist<\/span><\/span><\/b> with excellent front -of -house customer service skills to join their team <\/span><\/span>to start immediately on a 3 -month fixed -term contract, with an opportunity to go permanent.<\/span><\/span><\/b>
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This on -site role is pivotal in ensuring smooth front -desk operations, welcoming clients, and coordinating customer interactions. The ideal candidate will demonstrate superb telephonic etiquette, a calm demeanour under pressure, and the ability to manage multiple requests from both internal and external stakeholders.<\/span>
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Key Responsibilities:<\/span>
<\/span><\/span><\/b><\/div>Manage front -desk operations, greeting and coordinating clients on arrival.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Handle switchboard operations and manage multiple calls with professionalism.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Provide outstanding customer service and support to clients and visitors.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Schedule appointments and coordinate client meetings.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Deliver administrative and clerical support to the office team.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Maintain a welcoming, organised, and professional reception environment.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Assist with inquiries efficiently and direct them appropriately.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Collaborate with colleagues and contribute positively to a busy office environment.<\/span><\/span><\/span>
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Requirements<\/h3>

M<\/span><\/span>inimum 5 years’ experience in reception and office administration.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Proven switchboard and front desk management experience.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Polished telephone etiquette and strong English communication skills (verbal and written).<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Excellent customer service skills with a friendly, well -presented demeanour.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Strong multitasking ability and effective time management skills.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Attention to detail and a proactive, collaborative attitude.<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Tech -savvy with proficiency in Google Suite and Microsoft Office (especially Excel & Google Sheets).<\/span><\/span><\/span>
<\/span><\/span><\/span><\/li>Some sales ability or experience is advantageous.<\/span><\/span><\/span>
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Benefits<\/h3>

This is a full -time on -site position, based in Muizenberg, Cape Town to start immediately.<\/b>
<\/span><\/li>Office hours: Monday - Friday, 08:00 - 17:00.<\/span>
<\/li>This is a 3 -month fixed -term contract<\/b>, with an opportunity to go permanent dependent on performance.<\/span>
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