Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking an Industrial Battery Specialist to join our rapidly growing team at our Sugar Grove, IL branch location. The Industrial Battery Specialist is responsible for managing the service, used, rental, sales, and parts processes for industrial battery products and the services we offer.
Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.
Who we are:
Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, power systems, railcar movers, dock & door equipment, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.
Position responsibilities:
- Perform as liaison between service, used trucks, rentals, parts, customers, and vendors.
- Manage the used battery and charger repair process.
- Manage the battery and charger repair process for customer facing repairs.
- Enter batteries and chargers into Quipware.
- Manage battery and charger ownership movement in Quipware.
- Manage, review and direct the service workflow for batteries and chargers for used trucks and service.
- Assist parts departments with battery and charger specific parts.
- Assist rentals with the proper battery and charger fitment for rental needs.
- Prepare quotes for battery and charger repairs for used trucks, rentals, and customers. Work with motive power sales and rentals to include all required items to preset to customers.
- Manage the warranty process for battery and charger claims.
- Complete vendor paperwork for warranty claims specific to batteries and chargers.
- Audit service invoicing for accuracy.
- Manage the location of loose rental batteries and chargers.
- Conduct technical support for motive power techs.
- Manage the battery maintenance and rotation process.
- Process orders for peripheral equipment / attachments needed to complete order.
Essential skills and experience:
- Ability to organize and manage multiple projects.
- Ability to think ahead and plan.
- Ability to make decisions.
- Good communication skills
- Good knowledge of Industrial Batteries and Chargers and our industry
- Strong computer proficiency, very good keyboarding skills
- Commitment to company vision and mission
- Physical demands: Employee is required to frequently sit, talk, and listen, and to use hands to finger, handle, or feel objects, tools, or controls, including computer, presentation equipment, and other office equipment. Employee is required to occasionally stand and walk. Employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
What we offer:
A complete benefit package including:
- Medical, Dental, and Vision Insurance
- 401(k) Plan with company match
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- Critical Illness and Accident Insurance
- Pet Insurance
- Flexible Spending Account
- Employee Assistance Program
- Interest-free Tool Loans and Tool Insurance
- Uniforms for Technicians
- Subsidies for Safety Boots and Safety Glasses
- Paid Time Off, paid holidays, and more!
We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex (including pregnancy and related medical conditions, gender identity, and sexual orientation), age, national origin, disability status, genetic information, veteran or military status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen results.
