Renogy aims to become a global leader of independent clean energy solutions. We are seeking and empowering talents to build a team of world-class product innovation and development by fully leveraging clean energy ecosystem to better engage with customers to drive clean energy love and product innovation. Our goal is to empower sustainable living and energy independence by developing the world's most plug & play renewable energy products for mobile living (off-grid), home energy storage and industry applications.
Position Overview:
We are currently seeking an enthusiastic and technically skilled OEM Technical Sales Specialist to support and develop relationships with OEM customers, primarily within the RV and mobile energy industries. The primary objective of this role is to provide hands-on technical sales support, troubleshoot product and system issues, and assist OEM customers in selecting and implementing renewable energy solutions.
This position requires a strong understanding of renewable energy technologies, the ability to communicate technical information clearly, and close collaboration with sales, engineering, and overseas manufacturing teams. This is a non-managerial, individual contributor role and will be a key position supporting Renogy's continued growth into new OEM markets and channels.
Key Responsibilities:
This position will be responsible for leading a variety of projects and day-to-day company operations including, but not limited to:
- Serve as a technical liaison between OEM customers and internal teams including Sales, Engineering, Quality, Supply Chain, and Operations
- Maintain a regular on-site presence at OEM customer facilities to support technical needs, installations, and troubleshooting
- Provide technical sales support to OEM customers throughout the pre- and post-sales process
- Assist Account Managers and OEM Business Unit teams with technical product knowledge, system design, and troubleshooting
- Support customer meetings by clearly explaining product features, specifications, and system capabilities
- Troubleshoot technical and system-level issues, including inverter connections, electrical integration, and compatibility concerns
- Translate customer requirements into accurate product recommendations, appropriate solutions and technical documentation
- Communicate customer product issues, feedback, and improvement opportunities to internal engineering and quality teams
- Support quoting and order accuracy by validating technical specifications
- Participate in gathering continuous technical feedback from OEM customers
- Represent Renogy at assigned trade shows, customer meetings, and industry events
- Coordinate technical questions and requirements with overseas manufacturing partners, including Mandarin communication as needed
Qualifications:
- Bachelor's degree (BA/BS) preferred (or equivalent experience)
- 2+ years of experience in technical sales, OEM support, technical support, or related roles
- Fluent in Mandarin Chinese preferred
- Strong technical aptitude with working knowledge of renewable energy systems, including solar, energy storage, and inverters
- Experience working cross-functionally with engineering, quality, operations, and supply chain teams
- Familiarity with RV industry standards, RVIA compliance, or willingness to learn regulatory requirements
- CRM experience required; NetSuite CRM experience strongly preferred
- Excellent communication skills, including the ability to convey technical information to non-technical clients.
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Strong presentation, written and verbal skills.
- Strong organizational skills and ability to manage multiple tasks and priorities
Working Conditions:
- This role does not have a traditional office environment; work will be performed independently, on-site at OEM facilities, and in collaboration with other independent team members
- Regular domestic travel required for on-site OEM support, customer visits, and trade shows
- Attendance at trade shows, customer meetings, and industry events, including evenings and weekends as needed
- Combination of customer site, manufacturing, and trade show environments
- Will sit, stand, or walk short distances for up to the entire duration of a shift.
- Will lift, push, or pull up to 40 pounds on an occasional basis.
- Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis.
- Must be able to comply with all safety standards and procedures.
- May reach above shoulder heights and below the waist on a frequent basis.
- May stoop, kneel, or bend, on an occasional basis.
- Hours occasionally exceed 40 hours per week.
- Combination of office, customer site, manufacturing, and trade show environments
- Regular domestic travel required for customer visits, OEM support, and industry events
Other
- Other duties as assigned.
The equal employment opportunity policy of the Renogy provides for a fair and equal employment opportunity for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. Renogy hires and promotes individuals solely based on their qualifications for the job to be filled.
Renogy reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and employees.
Renogy also provides a work environment in which each employee can be productive and work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation, bullying, discrimination, or harassment. We expect and require the cooperation of all employees in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all employees and applicants.
