Public Information Office Chief
Job Description and Duties
Under the general direction of the Deputy District Director of Administration, a Staff Services Manager III, this position is the working-level supervisor for the Office of Public and Media Affairs. The incumbent is responsible for the supervision and oversight of activities related to Maintenance Customer Service Liaison (CSL), workforce development, EEO, Title VI for District 9. The Information Officer II must demonstrate a positive attitude and a commitment to providing accurate, timely, and high level customer service to all internal and external customers, while maintaining complete confidentiality.
Work with District 9 - https://caltrans-my.sharepoint.com/:v:/g/personal/christopher_andriessen_dot_ca_gov/IQBQZ4_4Pw-BT6mTZIR32r7gATIbwiYX4p1bbWaNiZeniI4?e=Le6QhV
PARF# 09-6-149 / JC-502869
Eligibility for hire may be determined by your score on the Information Officer II exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
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You will find additional information about the job in the Duty Statement.
Working Conditions
Position located at 500 S. Main St., Bishop CA 93514, Inyo County
While at the base of operation, the incumbent will work in a climate-controlled office with natural and artificial lighting, and may experience periodic episodes with office temperature, as the result of fluctuating building temperatures. Incumbent may also be required to travel to and from field office locations throughout the district, including other district office locations, headquarters, and throughout the state. As part of routine job duties and oversight of the district's external affairs program, may be required to work outdoors where s/he may be exposed to dirt, noise, uneven surfaces, and/or extreme cold or heat. A valid driver's license is preferred.
This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans' current telework policy. While Caltrans supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises. Employees may be required to conduct business travel on behalf of the Department or commute to the assigned Headquarters location. Business travel reimbursements consider an employee's designated Headquarters location, primary residence, and may be subject to California Department of Human Resources regulations or applicable bargaining unit contract provisions. All commute expenses to the Headquarters location will be the responsibility of the employee.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Special Requirements
- Possession of a valid driver’s license is required when operating a State owned or leased vehicle.
- Statement of Qualification (SOQ) is required.
The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.
1. Demonstrate your ability to act decisively, make timely and informed decisions and commit to a clear course of action.
2. Demonstrate your knowledge of collaborating with resources and local agencies.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. Applicants must include unofficial transcripts or diplomas for verification. Applicants with foreign transcripts/degrees must provide a U.S. equivalency report. Evaluation agencies: https://www.naces.org/members or https://aice-eval.org. Please redact birthdates and social security numbers.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
The Manager, Public and Media Affairs, independently communicates with all levels of departmental staff, including but not limited to: employees, supervisors, managers, and executive-level staff at the district and Headquarters level. Additionally, the incumbent will develop and maintain good working relationships and deliver quality customer service to the general public, governmental representatives and organizations, stakeholder groups, and businesses.
