Energy Solutions is currently seeking a Solar Programs Associate to join our Distributed Energy Resources (DERS) team. As a member of the DERs team, you will assist distributed generation and/or community solar companies interested in participating in the Illinois Shines Program, an incentive program that encourages state-wide adoption of solar energy. Solar energy is critical in driving our nation’s progress toward a decarbonized grid, and you will play a material role in helping our team make this future a reality. This unique market opportunity, paired with Energy Solutions’ mission- driven approach, creates an ideal environment for individuals who want to have an active voice in shaping the energy future.
The person filling this role will be required to work in a hybrid work environment in our Chicago, IL office and expected to be in the office a minimum of once a week.
Daily responsibilities include but are not limited to:
- Maintain current knowledge of program guidelines and procedures.
- Respond to program inquiries via telephone and email in a timely, professional, helpful, and courteous manner.
- Work with distributed generation and/or community solar companies (both over the phone and via email) on their program registrations and annual renewal applications.
- Document, review, follow up on an approved registrations and renewal applications received.
- Use general knowledge, program guidebook, data stored in knowledge-base, and other sources of information to answer registrant questions and/or resolve issues.
- Forward inquiries to appropriate parties when not able to resolve and maintain ownership by tracking and following up to ensure resolution.
- Participate in video conference calls, including presenting to the client.
- Manage or contribute to ad hoc projects.
Minimum qualifications:
- Bachelor’s degree preferred.
- A minimum of 2 years of relevant professional work experience.
- Competency with technical topics.
- Strong writing and verbal communication skills.
- Knowledge of Salesforce or other CRM preferred.
- Ability to function as a team player and multi-task between various projects to help meet and exceed program goals.
- Experience using Microsoft Office.
The salary range for this role is $60,000–$70,000/annually with a target compensation of $66,500/annually based on experience and qualifications
