Engagement Manager
Shaping the digital energy future – together
At Cegal, we’re passionate about creating a more sustainable, efficient, and digital energy industry. As we continue to grow, we’re strengthening how we engage with our customers - ensuring every partnership delivers measurable value, stability, and innovation.
We’re now seeking an Engagement Manager to play a key role in nurturing our customer relationships and ensuring the seamless delivery of contracted services.
As an Engagement Manager, you’ll act as the trusted link between our customers and Cegal’s delivery teams, ensuring services are aligned to business goals and contractual commitments are met. You’ll oversee the full lifecycle of customer contracts, from initiation through renewal, while continuously seeking ways to improve performance, increase efficiency, and deliver added value.
You’ll combine commercial awareness, operational understanding, and relationship management skills to ensure each customer engagement runs smoothly, delivers measurable outcomes, and supports long-term success.
-
Monitor and manage contract performance, ensuring service levels, commitments, and outcomes are achieved.
-
Coordinate internal teams across Sales, Delivery, Operations, and Finance to maintain alignment and operational continuity.
You thrive on building strong relationships, creating structure, and driving continuous improvement. You bring a blend of commercial understanding, service delivery knowledge, and clear communication — enabling you to balance customer needs with business priorities.
An ideal engagement manager will bring:
-
Higher education in Business, IT, Service Management, Project Management, or similar
-
Familiarity with ITSM platforms, cloud services (Azure, AWS), and tools like ServiceNow, Salesforce, Power BI, and Excel
Its an advantage if you also have :
Because at Cegal – You matter. Both because of who you are and the impact you make! You can feel confident bringing your whole self to work and certain that your ideas, decisions and actions will make a meaningful difference to your colleagues around you, the solutions we deliver, and the clients we serve.
You take pride in being accountable, and so do we. By focusing on what we accomplish, not just the tasks we do, communicating early and openly, and by presenting solutions, not problems - we turn complexity into digital success stories. That’s what being Fuss Fighters is all about.
As tech and energy sectors are rapidly evolving, your ability to be proactive and innovative will be tested and valued. You’ll help us stay ahead by anticipating needs, exploring new technologies, and taking initiative before challenges arise - driving progress rather than reacting to it. If this sound like a place you can thrive, we can also offer:
Want to join our adventure? Apply today.
Location: Aberdeen or London
Questions? Contact the hiring manager Marie Jamieson (+44 79 21 39 98 77) or Talent Acquisition Specialist Joachim Croft Guslund ( +47 93 68 87 97)
This is a direct Company recruitment. We will not accept applications or candidates via employment agencies. As a candidate you will need to have a valid working visa for Norway. Cegal does not sponsor visas. Finalist candidates will be asked to consent to a background check according to our security routines. We will ask all candidates to disclose potential ties to high-risk and sanctioned countries.
