Job Description Summary
The Hydro Services West Hub Leader is responsible of the Services activities in the Western sub-region of North America covering both USA and Canada. Typical transactional services provided are Monitoring & Diagnosis (ex: Condition Assessment), Parts supply, Maintenance & Repairs, Upgrade, Training, Digital Solution supply for the different assets of Hydro Power Plants (Turbine, Generators, Controls & Governors, Valves, etc). This role leads a team of Hydro Services Managers (HSM) covering the commercial & operational activities of Hydro Services. She/He owns the EHS and Quality performances, the customer satisfaction, the project profitability and delivery on schedule and on budget of all Services contracts under his responsibility within North America.
Also responsible to define the right set up and processes of his organization to support sustainable growth of Services in his geography.
Job Description
Essential Responsibilities
In his role, the Hydro Services Hub Leader:
- Leads the Services Sales activities including pipeline growth, partnering with the Sales department to understand the local market and to build a successful commercial strategy including Key Accounts planning and customer site visits plan;
- Leads overall preparation and customer negotiation of competitive and winning Services offers through the entire bid process (commercial and technical offer, costing, T&C negotiation, etc);
- Identifies and captures business opportunities with regards to the Hydro installed base;
- Builds and grow a strong Customer relationship ensuring sustainable growth of Services portfolio and Customer satisfaction;
- Leads overall execution of Services contracts, aligning with expected safety, quality, delivery (schedule), and costs ensuring proper profitability and customer satisfaction, interfacing with all relevant functions (engineering, sourcing, construction & commissioning, EHS, Quality);
- Ensures close cooperation with the Construction & Commissioning organization to ensure safe, smooth and efficient site operations.
- Enhance project financials through timely execution of contract change orders;
- Is accountable for the Services P&L performance (orders, sales, margin, cash collection, productivity) within her/his perimeter ensuring proper implementation of Services governance and daily management; Develops business plans and provide recommendations to leadership team to ensure high profitability of Services portfolio;
- Is accountable of accurate financial pacing (weekly, monthly, quarterly, yearly) and capable of financial analysis when required interfacing with the Finance department;
- Is responsible to develop and to lead an efficient and resilient multi-cultural team based at different office locations and/or remotely based within USA and Canada; This includes but is not limited to coaching, developing training plans and defining succession plans;
- Drives autonomy and productivity of her/his team developing high sense of accountability and empowerment;
- Ensures return of experience and transfer of knowledge to ensure efficiency of her/his direct reports but also extended team.
- Drives continuous improvement through LEAN initiatives, developing core competencies of her/his team and sharing best practices across the organization;
- Owns the company Culture implementation; Ensures full alignment with Ethics & Compliance across her/his organization;
Qualifications/Requirements
- Bachelor’s degree from an accredited university or college in business or engineering (mechanical or electrical)
- Minimum 10 Years professional experience including:
- Minimum 5 years’ experience in Hydro industry for Services projects or equivalent
- Minimum 5 years’ experience in Project management (small size/fast track projects)
- Minimum 5 years experience in a Commercial role or Business Development
- Proven experience in management of cross-functional project teams
- Proven ability to work in a matrix organization through successful leadership and influencing skills
- Engineering or Field Operation background is valued
- Financial background is valued
- Knowledge of the Hydro market, customers & industrial footprint in the area
- Fluent in English. French is valued.
- Able to travel to Customer premises including Hydro Power Plants around 20-30% of the time both in Canada and USA depending on needs
- At ease with IT tools, incl. MS suite office
Desired Characteristics
- Service mindset (flexibility and agility in addressing customer needs, fast response, willingness to build close customer relationship, etc)
- Strong communicator
- Strong multi-tasking and prioritization capabilities
- High autonomy and resiliency, capacity to handle pressure
- Leadership skills to build a high performing team
- Ability to work in a multi-cultural environment, in a matrix organization & reporting up to C-Suite level
- Problem solver with capacity to identify, analyze and handle risks and opportunities
- Decision maker
- Able to balance technical and commercial constraints against customer needs
- Ability to manage and lead through change and organizational growth
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
#LI-Remote - This is a remote positionApplication Deadline:For candidates applying to a U.S. based position, the pay range for this position is between $104,200.00 and $173,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.Bonus eligibility: sales incentive.This posting is expected to remain open for at least seven days after it was posted on December 12, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
