- Ensure full implementation and adherence to all safety, security and environmental policies throughout the station
- Enforce company policies and procedures in alignment with customer and regulatory expectations
- Maintain current and accurate customer airline manuals - both physical and digital - in accordance with regulatory and operational standards
- Communicate updates to manuals, procedures, and compliance requirements to operational personnel promptly and accurately
- Identify and report deficiencies in materials, documents, or processes that may affect the safety of personnel, aircraft, property, or station security
- Recommend process improvements that enhance safety, security, efficiency, or compliance
- Coordinate with HR and station leadership to ensure compliance with all federal, state, and company documentation and regulatory requirements
Training Administration
- Plan, schedule, and coordinate all operational training activities to support station needs and maintain consistent performance standards
- Implement local and customer-specific training procedures as required
- Identify training gaps and develop, deliver, or coordinate targeted training programs and materials
- Maintain accurate, organized, and confidential training records in accordance with company standards and audit requirements
Administrative and Operational Support
- Prepare and maintain reports, ensuring timely submission of weekly updates and compliance documents
- Must be able to assist in Menzies SMART and OAL audits
- Assist with administrative functions, time and attendance tracking, and other duties as assigned
Minimum Qualifications
Knowledge, Skills and Abilities
- Ability to learn new information quickly and apply it effectively
- Ability to interpret, understand, and carry out written and verbal instructions with attention to detail
- Strong interpersonal skills and ability to develop effective working relationships at all levels
- Ability to work both independently and collaboratively within a team environment
- Executes tasks thoroughly and accurately
- Demonstrates the ability to motivate and guide team members
