JOB TITLE: Assistant Dispensary Manager
AUTHORITY & SUPERVISION:
- Reports directly to the Dispensary Manager
- Oversees Shift Supervisor(s), Budtenders, Inventory Specialists, Dispensary Entry Agents and Dispensary Entry Agent Team Lead
JOB DUTIES & RESPONSIBILITIES:
Daily Store Operations
- Oversee the day-to-day operations of the dispensary
- Maintain store compliance with all local, state, and federal regulations
- Assist the Dispensary Manager with various reports
- Oversee the sales process
- Inspire, motivate, supervise, and direct staff
- Monitor and maintain inventory levels in coordination with the Inventory team and keep track of products that have expired
- Manage financial records and daily cash handling procedures during shift
- Maintain a clean and organized store
- Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
- Other duties and special projects as assigned
Sales and Customer Service
- Provide and inspire retail staff to deliver best-in-class customer service
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Lead staff to exceed goals set forth by the Vice President of Retail Operations
- Review all customer feedback, requests, and concerns and provide resolution
QUALIFICATIONS:
- Bachelor’s degree in Business or related experience preferred
- 2-3 years of experience in a management environment required
- Cannabis experience preferred
- Must be proactive, have strong work ethic and pay great attention to detail
- Organizational and time management skills required
ADDITIONAL REQUIREMENTS:
- Minimum of 21 years of age
- Possess valid driver’s license or state ID
- Must pass all required background checks
- Ability to work nights, holidays and weekends
- Must be, and continue to remain, fully compliant with all laws, regulations, and company policies
- Frequently moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance)
- This job function may include being in a stationary position or moving for extended periods of time
