Job Description and Duties
Under general direction of the Branch Chief, Information Technology Manager II, IT District Operations, the incumbent serves as the Chief for the District 12 IT Office. The incumbent oversees the Client Services and System Support Units. These IT operations are staffed by IT professionals in various IT classification levels ranging from Information Technology Associate to Information Technology Supervisor II, who are responsible for end-user desktop and mobile computers support, Local Area Network Support, Server Hosting, Storage Management, IT Procurement, Asset Management, etc. The incumbent has full management responsibility for standards, processes, procedures for the analysis, design, implementation, maintenance, operation and procurement of hardware and software for desktops and mobile devices. The incumbent has full management responsibility for organizing, planning, coordinating, directing and controlling all activities associated with the day-to-day IT operations of the District 12 Santa Ana Office and supported region.
DOMAIN(S): Client Services
You will find additional information about the job in the Duty Statement.
