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Call Center Representative

ProSolar Companies • Full-time • San juan, San juan • 37m ago

Interacts with customers via telephone, email and online chat to provide support and information on products or services<\/span><\/span><\/span><\/span>
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Respond to incoming calls and messages in a timely manner<\/span><\/span><\/span><\/span>
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Identify customer questions, complaints, concerns and overall needs and redirect to appropriate staff<\/span><\/span><\/span><\/span>
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Generate leads for sales team by screeningâ callers and identifying potential sales opportunities<\/span><\/span><\/span><\/span>
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Meet or exceed call quotas and sales assist quotas, both personally and as a team <\/span><\/span><\/span><\/span>
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Follow all communication procedures, policies and guidelines during every customer interaction<\/span><\/span><\/span><\/span>
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Other duties as assigned<\/span><\/span><\/span><\/span>
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Requirements<\/h3>
- Excellent verbal and written communication skills<\/span><\/span><\/span><\/span>
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- Ability to multitask<\/span><\/span><\/span><\/span>
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- Proficient computer skills<\/span><\/span><\/span><\/span>
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- Ability to work in a fast paced environment<\/span><\/span><\/span><\/span>
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- Working in a team environment<\/span><\/span><\/span><\/span>
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  Benefits<\/h3>
  - Paid Time Off
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  - ProSolar will contribute 50% of healthcare premiums for employee
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