It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The DCX Client Services - Compliance and Sustainability Manager will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.
Ideal Candidates will be
- Experience in compliance and sustainability.
- Strong knowledge of EcoVadis, regulatory testing, and factory audits.
- Data-driven mindset and the ability to analyze and interpret sustainability metrics.
- Proactive, hands-on approach to tasks.
- Manufacturing experience (or related field) is a plus.
- Familiarity with ERP systems, such as NetSuite.
- Problem Solver: You take initiative and push forward, even when faced with obstacles.
- Honest & Mission-Driven: You speak your truth, prioritize business needs, and focus on the bigger picture.
- You embrace responsibility, adapt to change, and play your role effectively.
- Plow Horse Mentality: Get in the trenches to make real, actionable improvements, one day at a time.
Work Shift: 8:00 AM - 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
Written and spoken English skill: Very Proficient
Salary Range: 100,000 Php
Job Responsibilities
Regulatory Compliance & Audits
- Oversee product safety testing and compliance (e.g., Prop 65, EPR, REACH, Canadian Testing Standards).
- Schedule factory audits in both the USA and Mexico (SEDEX, BSCI).
- Own product labeling, claims substantiation, packaging compliance, and regulatory disclosures.
Sustainability & Environmental Impact
- Conduct material sustainability assessments by gathering and analyzing data on the carbon footprint of raw materials, and present findings to management to inform responsible sourcing and product development decisions.
- Identify and implement waste reduction, energy efficiency, and sustainable material integration initiatives.
- Oversee Scope 1, 2, and 3 emissions tracking and ensure sustainability targets are met.
- Manage and improve our EcoVadis score through effective submissions and action plans.
Data Tracking & Reporting
- Develop and maintain sustainability and compliance metrics to measure progress.
- Oversee and manage the end-to-end process of brand onboarding and data uploads to blockchain traceability platforms, ensuring accuracy, timeliness, and alignment with sustainability and transparency goals.
- Ensure compliance documentation is organized and audit-ready at all times.
Hands-On Implementation
- Our customers have questions; you provide timely and honest answers with a customer-first mindset.
- Work both in the warehouse and in the office, ensuring sustainability initiatives are not just policies but real, actionable improvements.
DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
