Under the general direction of the Business Management Section Chief (ITM
I), the incumbent is the Chief over the Information Technology (IT)
Certification and Performance Management Unit and is responsible for
planning, organizing and directing the work of the staff in all aspects
of the State IT certification processes. The incumbent will consult with
and provide guidance to IT management and performs the most complex and
sensitive tasks related to certification and performance management. The incumbent
directly supervises staff over the IT Certifications and Performance
Management unit. This team of IT professionals are responsible for
performance management of IT contracts and the certification of IT
procurement requests that are critical, cross-functional, sensitive, and
which directly affect the Department's ability to effectively deliver its
vision, mission, and goals. This position is expected to continually
enhance our customers' experience by implementing, utilizing, and
monitoring proven customer service practices.
Domains:
Business Technology Management
Client Services
PARF# 20-5-150/JC-470147
Eligibility for hire may be determined by your score on the Information
Technology Supervisor ll exam. For those who do not have current
eligibility (e.g., transfer, permissive reinstatement, or voluntary
demotions) and/or who will be new to state civil services employment, you
must be on the state examination list to be eligible for these positions.
To apply for the exam, please click
here and
search by typing in the classification title.
The Human Resources Contact is available to answer questions
regarding the application process. The Hiring Unit Contact is available
to answer questions regarding the position.
Please take this 1-minute Caltrans Recruitment survey to tell us
how you found out about this job.
https://forms.office.com/g/RyK102ty4G
https://youtu.be/oC9wIp8QalI
Apply today to join our team! We especially encourage applicants to check
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You will find additional information about the job in the
Duty Statement.
