Business Unit Growth
• Strategy Development
o Market awareness and analysis
o Growth Initiative development in coordination with Sales Team
o Annual Budget input, planning, and deployment
• Marketing and Sales direction and support in coordination with Business Development Team
• Content Creation and Review in coordination with Marketing Team
• Image / Reputation activities including industry committee work, articles & publications, public speaking events, conferences & tradeshow representation, etc.
• Lead generation and quotation / proposal support with Sales Team
• Regional sales support (capture); coordination with Sales Team
Technical Management
• Responsible for overall scheme performance and continual improvement
• Support of accreditation processes (e.g., ANAB, UKAS) in coordination with Accreditation Manager, Operations Staff and Auditors
• Monitoring and participation in applicable industry bodies related to standards’ development, oversight and related disciplines for input into NQA process requirements
• Internal process/procedure development, implementation, maintenance, and improvement in accordance with accreditation requirements and industry expectations
o Coordination, training, competence of internal / external staff (e.g., sales, ops, auditors)
o Provision of training and assurance of competencies
• Operations technical oversight
o Support of technical reviews of applications, audit reports and certificate decisions
• Auditor recruitment, on-boarding, training, mentoring and support in coordination with Operations Staff
Direct Audit Activity
• Conduct audits as assigned in accordance with quarterly /annual allocation (e.g., ISO 14001, ISO 45001, ISO 9001, ISO 50001)