TITLE: Coordinator, Individual Giving
DEPARTMENT: Development
REPORTS TO: Assistant Director, Individual Giving & Leadership Councils
STATUS: Full-time, Exempt
SALARY: $50,000 - $54,000
POSITION OVERVIEW: The Development Coordinator, Individual Giving will play an integral role on the Individual Giving team. Reporting to the Assistant Director, Individual Giving & Leadership Councils, this position will work closely with both internal and external Development partners, providing essential support for the management and fundraising efforts of the Auxiliary Board and President’s Council. This role will serve as a liaison between Shedd Aquarium and Aquarium Council members, ensuring the fulfillment of member benefits as needed. Additionally, this position will collaborate with individual gift officers to accurately maintain donor records, oversee portfolio reviews, and support the cultivation and stewardship efforts of major and leadership annual gift donors and prospects.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Demonstrate commitment to Shedd’s vision, mission & values.
- Work in partnership with gift officers to maintain accurate individual donor records in Tessitura. This maintenance includes, but is not limited to, documenting visit notes, donor communications and event attendance tracking.
- Manage portfolio reviews for Individual Giving team gift officers as needed.
- Support Assistant Director, Individual Giving & Leadership Councils in managing Shedd’s volunteer leaders on the Auxiliary Board and President’s Council, responsible for managing the tracking of and reporting on fundraising, engagement, communications for each group.
- Support the fulfillment of concierge member benefits in partnership with the Individual Giving team to facilitate personalized tours, parking requests and more, to steward members and donors giving below $2,500/annually.
- Oversee data integrity for major and leadership annual gifts received by the Individual Giving team to ensure gifts are accurately documented and reflect donor intent.
- Develop an understanding of Shedd priorities to assist with the cultivation of major and leadership annual gift prospects.
- Provide support to the Auxiliary Board, President’s Council, and their networks to ensure the seamless delivery of donor benefits and stewardship opportunities.
- Support the planning and execution of Auxiliary Board and President's Council events and meetings.
- Assist with Development Department-hosted after-hours or weekend events and lead routine tours, particularly for volunteer leaders or their networks upon request.
- Coordinate stewardship emails and mailings to Auxiliary Board, President’s Council, and their networks around their life events and achievements.
- Other duties as assigned.
QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education: Bachelor's degree or equivalent work experience required.
Experience: 1-2 years fundraising, marketing, sales, communications or related experience, including internship experience.
Skills and Personal Qualities:
- Demonstrate commitment to Shedd’s vision, mission and values
- Must be able to flex schedule as needed to work evenings or additional weekend hours as needed for events
- Superior verbal and written communication skills
- Excellent analytical and problem-solving skills
- Ability to manage and prioritize multiple projects simultaneously with great attention to detail
- Ability to work independently and as a collaborative team member in a fast-paced, multi-tasking work environment
- Professionalism when interacting with a variety of people
- Some database experience, especially Tessitura, strongly preferred
- Proficiency in Microsoft Office, especially Outlook and manipulating/formatting data in Excel
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This person may be exposed to:
BENEFITS WORKING AT SHEDD: We offer competitive compensation packages and opportunities for professional growth within our organization.
- Medical Insurance, including FSA and HSA plan options
- Vision and Dental Insurance
- Accrued Paid Time Off
- Up to 12 Paid Holidays
- Life Insurance
- Parental Leave and Adoption Assistance
- 401(k)
- Discounted Parking and Public Transit Subsidies
- Employee Assistance Program
- Employee Wellness program, including Preventive Care Incentive
- Employee Discounts
- Employee Tickets
Reasonable Accommodations:
Shedd Aquarium is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodations for any part of the employment process, please email us at jobs@sheddaquarium.org.
We strongly encourage people of color, LGBTQ+ community, veterans and active duty military, parents, individuals with disabilities, and individuals from all cultural backgrounds to apply. Shedd Aquarium is an equal opportunity employer and welcomes everyone to our team. 