03-Jan-2025

New York Aquarium

Temporary/Seasonal

NYA-RESTAURANTS

Internal Job Description

Location: New York Aquarium
Department: Merchandise Services
Position Title: Sales Associate
Employment Type: Temporary
Status: Non-Exempt
Pay Rate: $16.50 per hour
Reports To: Manager and/or Supervisor
Schedule:
•    Must be available to work weekends and holidays; weekday hours are also available.
•    Schedule varies based on weather and attendance and is subject to change during spring and summer.
Position Summary
As a Merchandise Sales Associate at the New York Aquarium, you will play a key role in preparing, promoting, and selling Wildlife Conservation Society (WCS) store products. Your contributions will ensure that guests have a safe, fun, and educational experience while exploring the Aquarium.
Key Responsibilities
Sales:
•    Drive sales by showcasing product knowledge and leveraging cross- and upselling opportunities.
Guest Service:
•    Deliver exceptional guest service by maintaining knowledge of park exhibits and amenities.
•    Answer guest inquiries and create a positive, educational experience.
Operations:
•    Maintain a clean and organized workspace.
•    Process payments accurately using the point-of-sale (POS) system while adhering to WCS cash handling and inventory policies.
•    Restock shelves and assist with inventory control procedures.
•    Support team operations by completing additional tasks as assigned.
•    Safely handle and move items weighing up to 35 pounds (e.g., supplies).
•    Remain at designated posts for extended periods in various weather conditions to ensure smooth operations.
Perks of Working with Us
•    Free Park Access: Enjoy complimentary entry to all 5 WCS parks and engage with diverse wildlife.
•    Guest Benefits: Receive 5 complimentary guest park tickets and one complimentary parking pass (after 45 days of employment).
•    Uniforms: Company-provided uniforms.
•    Discounts: Save on park merchandise, food, memberships, and enjoy a complimentary daily meal.
•    Professional Development: Access online learning resources and tuition discounts through Monroe College.
•    Earned Paid Sick Time: Eligible after meeting required hours.
•    Employee Assistance Program: Support for personal and professional well-being.
•    Free Banking: Exclusive employee banking perks.

Internal Qualification Requirements

Qualifications
•    Must be at least 16 years old.
•    Prior cash handling experience is preferred.
•    Customer service-oriented with a friendly, proactive, and outgoing demeanor.
•    Basic skills in verbal and written communication, computer use, mathematics, and multitasking.
•    Dependable and reliable, with a strong ability to work efficiently in a fast-paced environment.

Location:
New York Aquarium (Brooklyn)

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Salary Range

$16.50/hr