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Agency: Environmental Protection
Working Title: OPS RECEPTIONIST - 37971520
OPS RECEPTIONIST
State of Florida
Department of Environmental Protection
Our Organization and Mission:
The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy.
The Work You Will Do:
OPS Receptionist (37971520)
SUPERVISOR: Christina Dickinson
Christina.Dickinson@FLORIDADEP.GOV
(352)610-5669
Weeki Wachee Springs State Park is looking for a self-motivated park service professional to fill an OPS Receptionist position. Rotating schedule to include nights, holidays, weekends, special events as required.
The Difference You Will Make:
Florida state parks are managed and preserved for enjoyment by all through providing appropriate resource-based recreational opportunities, interpretation and education that help visitors connect to the Real Florida. SM
How You Will Grow:
DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.
Your Specific Responsibilities:
This is a position working up to 27 hours per week.
The selected candidate will be required to work nights, weekends and holidays.
The employee's primary function is to provide excellent customer service as the first point of contact on entering the Florida State Park.
Responsible for greeting visitors at the park entrance and providing information pertaining to the park and surrounding areas. Inform visitors of the park's features as well as any current and upcoming park activities and events. Collects fees for park entrance and annual permits. Operate a Point of Sale computer system; accurately collect, report and reconcile revenues received. Attend the admissions gate to collect entry tickets and assist in parking lot traffic management, which may require standing for extended periods of time.
Performs other related duties as required.
Required Knowledge, Skills, and Abilities:
Ability to follow verbal and written instructions; communicate effectively verbally and in writing; establish and maintain effective working relationships with others; accurately prepare reports; collect fees; operate point of sale cash register and credit card terminals; deal with visitor inquiries in a tactful, efficient and courteous manner, both in person and on the phone; understand and apply rules, directives, policies, laws and regulations; Ability to work rotating schedule including nights, weekends and holidays. Skill in using two-way radio communication system. Knowledge and ability to maintain facilities and equipment. Knowledge of arithmetic and good public relations.
Work weekends, holidays, evenings as required.
POSITION OF SPECIAL TRUST REQUIREMENT:
This position is designated as a Position of Special Trust in accordance with DEP-422 (Positions of Special Trust or Responsibility). Any applicant being considered for employment must successfully complete a Level 2 State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.
DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
HR_VeteransPreference@dep.state.fl.us
HR_ER@dep.state.fl.us
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
