JOB SUMMARY: These positions are located in Gateway National Recreation Area, in the Visitor and Resources Protection Division. The typical seasonal entry-on-duty period for Gateway National Recreation Area is late April thru Mid-October but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: April 2025 MAJOR DUTIES: Operates two-way multi-channel emergency communications radio system and law enforcement computer databases. Secures sensitive confidential law enforcement information. Prioritizes multiple radio and telephone traffic to support law enforcement operations. Completes and interprets electronic criminal history searches. Uses and maintains various office equipment and computer software programs. Operates NCIC computer system and multi-channel emergency radio communications system. Disseminates accurate information, rules and regulations both orally and in writing. Communicates effectively through all available methods. Use of phone professionally to solve problems, gain information, and to interact with visitors, local Emergency response agencies, and park staff. Provides general information, explains policies and regulations in stressful situations, and diffuses volatile or aggressive behavior. Directs staff and visitors during emergency situations. Resolves customer service complaints. Area Information: Gateway NRA was established in 1972 as America's first urban national park. Located in the heart of New York City, the park extends from Brooklyn and Queens to Staten Island and Sandy Hook, New Jersey. Its 26,000 acres include a wildlife refuge, holly forest, ocean dunes and coastal uplands, to former military fortifications, New York City's first municipal airport and the oldest lighthouse in America. Visitors enjoy ocean beaches, organized sports, fishing, hiking, bicycling, nature study and a chance to explore the area's important cultural heritage. This position is located in Fort Wadsworth SIU New York. IMPORTANT: Click the 'Apply for this job' button to view a complete job description.
