Position Title: Coordinator, Event Sales & Services
Department: Sales & Marketing
Classification: Full-Time/ Non-Exempt
Direct Report: Director, Event Sales & Services
Position Summary:
The coordinator position is essential to the Event Sales & Services department by providing daily event detailing and communication, intern management and day-of event execution. Responsible for assisting with most of the day-of event facilitation, maintain and update crucial daily, weekly & monthly admin tasks, and is responsible for a large portion of our event intern program. Additionally, this position will be responsible for assisting in the activation of traffic-driving and ticket-selling aquarium events and promotions, both onsite and offsite, and will work with internal contacts to ensure collaborative coordination and measurable, positive results.
Responsibilities:
- Works directly with Events Management Team to assist in detailing of GAI Public Events and Wolfgang Puck Catering Sales
- Assist in the planning, execution, and coordination of Georgia Aquarium annual events calendar, focused on consumer audiences including idea generation and event
- Support the coordination of offsite Aquarium events including scheduling and communicating with volunteers, ensuring promotional materials are prepared for each event, evaluation, and tracking post-
- Regularly communicate and work with Guest Programs, Guest Services, Security, Volunteer Programs, as well as other internal and external stakeholders to ensure events are successfully
- Maintain and update crucial daily, weekly & monthly admin tasks important for successful and smooth event
- Responsible for multiple long-term tasks (i.e., updating the Standard Operating Procedures manual, working closely on our Event Volunteer Training course, ).
- Handle majority of Event Intern Review intern resumes with management, conduct initial phone interviews, and assist in in-person interviews for final candidates. Once interns have been selected, coordinator will serve as lead supervisor for all admin training and execution, event management and detailing, and ongoing Georgia Aquarium training.
- Liaise with internal clients to identify their needs and to ensure customer
- Proactively handles any arising issues and troubleshoot any emerging problems on the event
- Delivers extraordinary customer service to all clients and
- Ability to work with and manage a team of
- To perform other duties as workload
- Complete continued eLearning courses as
- Supports Events Management Team in all other requested
Qualifications:
- Two or Four-year college degree, preferably in hospitality or event management
- Experience with onsite event coordination
- Proficiency with Microsoft Office
- Ability to manage multiple projects
- Excellent written and communication
- Must be able to maintain a clam demeanor under
- Exceptional problem-solving and organizational
- Dependable and possess superb time management
- Must be a self-starter who requires little to no supervision to meet company
Physical Demands & Work Environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Commitment:
I commit to Georgia Aquarium, Inc. to be a part of the following:
Mission: Georgia Aquarium is a nonprofit committed to inspiring awareness and preservation of our ocean and Aquatic animals worldwide.
Vision: To be the Premier Aquarium in the World for Science, Entertainment, Education and Conservation.
Values: Respect, Teamwork, Integrity, Innovation, Leadership, Excellence, Appreciation & Inclusion
