JOB SUMMARY: This position is located in Cape Cod National Seashore. This is a temporary appointment not to exceed 1039 hours. The typical seasonal entry-on-duty period for Cape Cod National Seashore is May - November but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: May 2025 MAJOR DUTIES: Supervises field staff collecting recreational entrance fees ensuring established policies and procedures are followed. Resolves complaints and grievances while counseling employees to mitigate conduct and performance issues. Reconciles, remits, and deposits daily shift reports and donations using established policies, procedures and software. Serves as a front-line representative of the park managing a high volume of personal contacts while maintaining professionalism and politeness. Communicates tactfully in person, and/or over the phone/email, providing information to the public, staff, and other organizations. IMPORTANT: Click the 'Apply for this job' button to view a complete job description.
