Usher

This position is located in Wolf Trap National Park for the Performing Arts, in the Division of House Management. The incumbent's major responsibilities involve audience contact in a front-of the-house position at the Filene Center, a major performing arts theater.

The major duties of the Usher position include, but are not limited to, the following:

Greets, directs, informs, and assists patrons with facility orientation and complaint resolution.
Provides clear, tactful oral communication to patrons and fellow staff members.
Resolves patron complaints concerning performance and environmental issues within the theater.

Summary

Requirements

U.S. Citizenship required.
Appointment subject to background investigation and favorable adjudication.
Meet Selective Service Registration Act requirement for males.
Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
You will be required to wear a uniform and comply with the National Park Service uniform standards.
Able to work in special working conditions i.e. Outdoors invariable weather, standing for long periods of time.
Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Qualifications

All qualifications must be met by the closing date of this announcement-06/18/2025-unless otherwise stated in this vacancy announcement.

How to Apply

To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 06/18/2025.

Next steps

Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview.

Wolf Trap National Park for the Performing Arts

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Usher