Tasks & Responsibilities

Functional

Technical support for Fronius Sales Partners, installers and project partners:
- Telephone support
- E-Mail support
- On site support
Organization, execution and documentation of product trainings and online webinars.
Support of the Export Sales Manager for Latin America in the communication with customers.
Regular visits of installers and Fronius Solutions Partners (FSPs) with latest product updates.
Product presentations and sales trainings for Sales Partners.
Participation at exhibitions on behalf of Fronius.
Handling of the exchange and repair process between Fronius customers from Latin America and the Repair Center International (RCI) at Fronius in Austria.
Maintenance of the customer contact data in MS CRM and insert the most important customer documentation and training participation.
Perform the tasks imposed by Fronius, which can be directed, among others, towards (i) the completion of business with new customers from a variety of industries, and (ii) the provision of information on potential new markets in which Fronius would be willing to participate.
Proactive training and support of new customers and partners in the Region (both face-to-face and digital).

You will report directly to the responsible Export Sales Manager for Latin America.

Skills & Requirements

Professional

Personal

Language

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