Job Details

Ann Arbor, MI

Full Time

High School

$45,000.00 - $47,000.00 Salary/year

10%

Admin - Clerical

Description

The Administrative & Operations Coordinator is an exciting role requiring excellent administrative, business planning, financial analysis and project costing experience. Building and holding customer and community relationships, excellent communication and customer service skills with the ability to develop spreadsheets, dashboards, and understand the impacts to the divisions. This position is also responsible for the coordination and operations of the scale house.

Job Description
Reporting to the Division Manager and the Director of Operations, the Administrative and Operations Coordinator is a dual-purpose role requiring excellent administrative, relationship, MS Office, communication, and customer service skills. Duties include, but are not limited to the following:

Essential Duties and Responsibilities

Prepare reports for upper management regarding status of business, including, but not limited to, budgets, accounts payable and accounts receivable, mostly using Excel, Oracle/NetSuite programs

Make administrative decisions in completing and submitting internal/external accounting/administrative functions:

Supervise and coordinate the activities of staff and volunteers, as needed.

Set deadlines, assign responsibilities, and monitor and summarize progress of projects.

Plan, coordinate, and oversee inbound and outbound shipments of goods, materials, commodities, and interdepartmental services.

Assists management in operational/administrative functions at other Divisions as assigned.

Help plan and carry out special projects or events as assigned.

Cash drawer reconciliation and proper delivery of revenues to office safe and/or banking institution

Internal accounting and data development (KPIs, hauling hours, debits/credits, daily transactions, etc.)

Preparing, coding, and submitting accounts payable invoices for approval

Assistance with grant workplan implementation and reporting as applicable.

Work with vendors to maximize diversion from landfill, including LEED reporting.

Collaboratively co-develops systems, policies, and procedures for all site operations/functions; trains and rotates staff through all operational onsite roles/functions

Conducts research, compiles, analyzes, and reports on past, current and future site operations, trends, and industry initiatives to support ongoing and future site operations and development

Makes recommendations to the Manager on accounting, administration, and efficiency improvements

Responsible for compliance with local, state and federal site licenses, prevention plans and other regulatory obligations (eg - OSHA, DOT, MI Secretary of State, EGLE, Washtenaw County, etc.)

Participate in Safety Committee meetings and organizational safety initiatives; assists Manager in ensuring customer, employee and general site safety at all times

Greet customers, by phone, voicemail, online, or in person; answer a diverse range of questions from general to specific regarding sales, operations, recycling options and hours of operation

Assess incoming customer recyclable material loads and make sales at the Point of Sale

Qualifications

Required Skills and Abilities
Must have advanced expertise in Excel and functional ability to utilize software for reporting, KPI, and data analysis
Multi-tasking individual with the ability to keep several processes efficiently and safely progressing toward facility/organizational goals
Ability to build and maintain positive relationships with internal/external customers.
Exhibit excellent internal/external customer service skills under stress.
Ability to work within and contribute to a teamwork environment.
Ability to work extended daily hours, weekends and/or holidays.

Education and Experience Requirements:
Possess a high school diploma or GED; an associate’s degree or advanced training in environmental science, recycling industry, business administration, or similar experience preferred
Possess a valid Michigan Driver’s License
Obtain a State of Michigan EGLE Stormwater Operator License within 1 year of employment (employer paid)

Physical Requirements:

Ability to lift at least 25 pounds unassisted at times
Ability to sit, stand, walk, bend, climb, squat, kneel for extended periods of time
Ability to work in all temperature conditions outdoors, including inclement weather, i.e. extreme heat, and extreme cold.

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Administrative & Operations Coordinator