Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

In Europe, Rakuten has been active for more than a decade and is constantly growing its footprint. The network of business units consists of more than 14 services, available in almost every European country.

Job Description: Senior Manager, Sustainability and Social Impact

As the Senior Manager of Sustainability and Social Impact you will play a pivotal role in building the Sustainability and ESG capabilities and capacities across Rakuten International. This role will be responsible for managing our global strategic initiatives related to sustainability and social impact, with a near-term focus on the development, data collection and disclosure reporting of Rakuten Interantional's performance with regards to sustainability / ESG.

The role will report directly to the Director of Sustainability and Social Impact and will work closely with team members within the Legal, Compliance, Finance, Procurement, Audit, HR, and Communications departments.

Key Responsibilities

Drive the project management of ESG data and information capture across Rakuten International for both internal and external reporting purposes; including CSRD, ESRS, and TCFD
Research and identify ongoing ESG policy developments, industry standards, and regulations and create materials to facilitate cross-departmental education and awareness
Coordinate sustainability / ESG initiatives with internal stakeholders and external agencies
Collaborate and align with Rakuten International departments and divisions and support the integration of Sustainability and ESG initiatives within individual Business Units
Manage sustainability certification training and reporting process across different Business Units within the group

Minimum Requirements (Knowledge, Skills, and Experience)

A mix of education and experience relevant to the job’s key responsibilities
At least 2 years of experience in the sustainability / ESG field in either corporate or consulting setting and min. 5 years of professional work experience overall
Knowledge of current and upcoming ESG regulations and industry trends
Highly organized and detail-oriented with a strong command of project management and facilitating multiple stakeholder data collection and reporting initiatives
Strong presentation and negotiation skills for potent cross-cultural and multifunctional cooperation
Experience with Microsoft PowerPoint and Excel, with willingness to expand on skillset
Demonstrable impact working both independently and as part of a team in a fast-paced global matrix environment
Strong English written and verbal communication, other languages seen as an advantage

Beneficial Skills and Experience

Direct experience in sustainability / ESG reporting (e.g., SASB, GRI and GHG reporting) within a corporate or consulting environment
Experience working at group level of a multi-national corporation
Proficiency in Japanese is considered a plus

Location

This is a hybrid role with three days a week required in office
Office location of London preferred, although Luxembourg and Barcelona office assignment will be considered

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten Marketing Europe Limited

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Senior Manager, Sustainability and Social Impact