About Us
JEA is located in Jacksonville, Florida, where we proudly serve an estimated 458,000 electric, 341,000 water and 264,000 sewer customers. Northeast Florida’s Not-For-Profit, Community-Owned Utility JEA is not owned by investors. It was created by the City of Jacksonville to serve those who live here and in the surrounding communities. The sole purpose of our business is to ensure the electric, water and sewer demands of our customers are met, both today and for generations to come. Our goal is to provide reliable services at the best value to our customers while ensuring our areas’ precious natural resources are protected. Approximately half of JEA’s electric revenues come from its residential customers, the other half from our 50,000 commercial and industrial customers. The commercial and industrial market segments also account for about one-third of the water and wastewater revenue.