H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.

Position Title: Technical Service Engineer, Photovoltaics (PV)
Location: Suzhou, China

Position Overview
Responsible for technical consultation and technical support for the company's photovoltaic products and equipment applications, reporting to the photovoltaic technical support manager. Through pre-sales consultation (glue recommendation, technical solutions), on-site lectures, training, case summarization and arrangement, we strongly support and cooperate with the product sales work of front-line photovoltaic regional managers, and provide technical solutions and on-site construction and guidance, enhance customer value.

Primary Responsibilites
Responsibilities [60%]

In response to the needs of regional managers, provide glue recommendations and glue application plans.
Support regional managers to conduct technical exchanges with customers according to unified arrangements.
Support the formulation of technical plans or technical agreements for regional managers’ key customer bids.
On-site handling of after-sales customer complaints.
Design and implementation of verification experiments related to customer complaints.

Product R&D technical support [20%]

Cooperate with the R&D department to conduct application testing of new formulas.
Cooperate with the production department to conduct application testing of trial production products.
Conduct regular evaluations of competitor products.
Regularly conduct compatibility assessments of products and customer substrates.

New product promotion technical support [20%]

Conduct technical exchanges on new products with customers.
Provide on-site guidance and process improvement on the use of new products in response to customer needs.
On-site handling of customer complaints after sales of new products.

Minimum Requirements

Bachelor's degree or above in Chemistry or other related majors.
At least 1 year of adhesive related experience.
CET-4 or above, proficient in reading English literature, proficient in writing English reports, and capable of simple oral communication.
Proficient in using office software.
Good communication skills.
Be in good health and able to endure long-distance business trips.

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.

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Technical Service Engineer, Photovoltaics (PV)