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Summary

Assist with implementing and maintaining the quality management system that drives continuous improvement and excellence. Assists the Quality Manager in developing, implementing, and facilitating company policies, procedures, and training programs.

Description

Essential Duties and Responsibilities include but are not limited to

Prepares policy and procedure revisions for approval and subsequent publication
Involved in the development of new policies, procedures, and training programs
Maintains master copies of all manuals and forms under document control
Archives of all published procedures
Manage user access for Hours of Service and Internal camera and trailer tracking systems, and adjust and assign geofencing
Pull Hours of Service Violations reports and escalate unresolved violations
Assist Pricing to provide pertinent facts and resource materials responding to inquiries from current and prospective customers
Assists with customer complaints tracking, escalation, and completion, and sends approved customer responses.
Assist in the preparation of internal and external audits
Monitor, maintain, and archive audit findings, corrective actions, and reports
Maintain Customer-requested web-based databases for EHS&S
Coordinate sustainability programs with the Quality Manager and improvement projects to help reduce the company’s environmental footprint.
Research and recommend sustainable practices, materials, or procedures applicable to transportation and logistics.
Assist with sustainability disclosures, surveys, and platforms such as EcoVadis, and other ESG-related reports.
Promote a culture of quality, safety, and environmental responsibility throughout the organization.
Ability to travel
Complete special project assignments
Other duties as assigned

Additional Job Description

Education and Experience Requirements

Bachelor's degree preferred. An equivalent combination of relevant education, training, and experience that demonstrates the knowledge, skills, and ability to effectively perform this position's functions may be considered.

Computer Equipment and Software Requirements

Must be able to operate computer systems to complete essential job functions effectively.
Proficiency in Microsoft Office Excel, Word, Access, and Outlook applications.
Adobe Professional
Knowledge and experience with multiple platforms for storing internal policies and procedures, including cloud-based services, is preferred.

Additional Preferred Qualifications

Broad-based understanding of e-based learning tools, tracking systems, and data integration
Administrative and organizational skills
Sustainability knowledge and desire to advance the company’s standings
Process-oriented
Data Analytics a plus
Detail-oriented
Self-starter, initiative, and innovative takers are desired

Supervisory Responsibilities

This position does not have any direct supervisory responsibilities

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is typical of an indoor office setting.

Physical Functions

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The position requires a majority of sitting and some walking. It is essential that the candidate be able to speak, hear, and have vision appropriate for the job requirements.

The trucking company you want to grow with.

Groendyke Transport

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