The Sustainability Supervisor implements and may provide input into strategic goals for sustainability programs, initiatives, and strategies and after-market retail inventory.

RESPONSIBILITY LEVEL:

Implements and may provide input into strategic goals for sustainability programs, initiatives, and strategies and after-market retail inventory. Within the sustainability space, this role will focus on reducing the environmental impact of the company’s supply chain, ensuring sustainable sourcing practices, optimizing inventory management for waste reduction, and supporting the implementation of sustainability programs within retail operations. This role will also focus on ensuring after-market inventory value is maximized either through secondary markets channels or via recycling efforts. The Sustainability Supervisor will collaborate with cross-functional teams, vendors, and suppliers to promote sustainable business practices and meet the company’s goals and objectives. Oversees daily operations of team, ensuring work is performed as prescribed by policies and procedures to achieve productivity, service, and quality standards, and goals. Has familiarity with secondary markets and manages team spend to meet budget targets. Typically works on projects and initiatives that span 3 – 12 months.

PRINCIPAL DUTIES:

1. Oversee and implement sustainable sourcing and procurement strategies for raw materials, goods, and packaging. Work closely with suppliers to ensure that they adhere to the company’s sustainability standards and practices.

2. Collaborate with inventory management teams to reduce waste, minimize overstock, and ensure optimal product flow, reducing environmental impacts related to excess inventory or product disposal.

3. Identify, track and report on key sustainability metrics. Present findings to senior management and stakeholders, making recommendations for continuous improvement.

4. Develop and maintain relationships with vendors, suppliers, and third-party logistics partners to drive sustainability improvements across the supply chain. Ensure that sustainability goals are communicated and met through contracts and partnerships.

5. Stay current with industry trends and regulations in sustainability and supply chain management. Identify opportunities to innovate and adopt new sustainability initiatives to keep the company at the forefront of environmental responsibility.

6. Leading and Developing Talent: Responsible for input on pay, performance appraisals, work schedules, day-to-day personnel issues, discipline and hiring. Actively networks and sources for positions within the team.

7. Project and Change Management: Periodically serves as a team member or subject matter expert for formal project or within the department. Contributes ideas and helps develop solutions while balancing demands of project work and routine job responsibilities. Supports management in the implementation of change. Engages effectively in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.

8. Problem Solving: Implements production and develops best practices. Provides oversight to staff, including advanced problem solving and customer service. Utilizes strong people skills to solve team issues. Resolves basic and moderately complex operational problems, elevating them to the manager as appropriate.

9. Technical Skill: Has understanding of subject matter and demonstrates advanced knowledge of field along with the in-depth ‘why’s’ and supervisory experience. Has interpersonal skills in dealing with management and other departments.

10. Community Engagement: Champions Goodwill’s community engagement initiatives. Is aware of Goodwill’s community partner organizations and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.

11. Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

1. Two years of college education or experience equivalency. A minimum of 5 years’ experience, or 2 years managerial experience.

CORE CULTURAL COMPETENCIES:

1. Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs.

2. Values Differences: Creates an environment where differences are openly shared, embraced and incorporated into the team’s activities. Encourages others to be open to, seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps other understand the value diversity brings to the business.

3. Communicates Effectively: Practices active and attentive listening and encourages candid and open communication among groups. Breaks down communication barriers and adjusts content and communication style to reach the audience and a diverse set of stakeholders.

4. Situational Adaptability: Sets an example of adaptability, adapting and shifting priorities in response to clients, constituents, or the organization. Helps teams adapt to new situations and shift approach or stay the course in the face of changing demands.

5. Drives Results: Fosters a sense of urgency within the team for reaching goals and meeting deadlines. Drives a record of success leading other to persist in achieving results despite setbacks or obstacles.

6. Ensures Accountability: Holds self and team accountable for outcomes and accepts responsibility for successes and failures of own work and the team’s work. Creates feedback loops within processes; monitors metrics and milestones to chart progress against expectations and accountabilities.

PHYSICAL/SENSORY DEMANDS:

Job requires the following: remain stationary for sustained periods of time; ability to move about to accomplish tasks; must be able to operate a computer or similar technology, which typically involves substantial motions of wrist, hands and/or fingers; visual acuity to perform activities such as preparing data, operating equipment or review thoroughness of work; ability to communicate with others and exchange information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

Goodwill Greater Milwaukee & Chicago

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Sustainability Supervisor