How your experience will contribute to the team:
• Develop and maintain strong relationships across the client organization and identify other resources
who can assist with relationships to build the client communication (zipper) plan.
• Engage as a partner with clients serving as a trusted advisor.
• Understand and influence the client’s perception of company
• Gather and collect client and market relevant intelligence (projects, trends, strategy, competitors,
pricing etc.)
• Identify new opportunities and cross-sell new service offerings into the client organization.
• Understand and document the business environment within the client organization (procurement
process, financial stability, politics, terms & conditions etc.)
• Identify and champion industry events and activities to heighten client engagement.
• Serve as the champion for the client and the company
• Facilitate regular KAM Meetings and client strategy sessions.
• Own the client account plan maintenance and management.
• Grow the full services of the account (Pipeline and Revenue Stream) and offer innovative value
propositions.
• Participate in developing sales targets and drive KAM and overall team accountability for success.
Manage KAM Business Development Budget and Spend.
• Increase awareness of the client’s current / ongoing projects and participate in the monthly project
reviews (PRR’s)
• Align industry engagement spend to clients and their projects.
• Provide KAM specific input into the PR Teams strategic and tactical plans.

Role Requirements:
• Bachelors degree in the field of practice. Post-graduate degree preferred. Management coursework
and/or MBA a plus.
• 10 years of experience since B.S., with at least five of these years in a management position.
• Excellent technical and interpersonal skills.
• Proven ability to manage large scope operations and provide leadership to multiple levels of
management.
• Must have business vision, excellent communication skills, and be able to represent the firm
effectively to staff, clients, and the community in general.
• Promote high performance and consistent accountability at all levels within the accounts. Professional
registration in field of practice is preferred, if available.

DHD Consulting

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