Salt Lake County, UT • Align Solar Protection

Do you have the professional experience and the drive to deliver excellent service as Align's Partner Success Manager? Apply now to share your awesome talents with our team!

Align Solar Protection is a Utah-based, industry leading provider of 3rd party warranties for Solar PV Systems. The Partner Success Manager will play a crucial role in ensuring our partners consistently convert their customer base through the sale of our warranties. This role requires a proactive individual who can build strong relationships with our partners, understand their needs, and provide the tools and support necessary for them to succeed. The ideal candidate is a strategic thinker with a passion for helping others achieve their goals. Strong sales skills, consultative selling and closing techniques are essential to drive partner engagement and ensure success.

We are a progressive company with a fantastic work environment and friendly team atmosphere. At Align, you will have the opportunity to connect and collaborate with members of our awesome team for success in your leadership responsibilities which will include:

Key Responsibilities:

Partner Onboarding & Training:
- Assist in the onboarding process of new partners, ensuring they are fully equipped with the knowledge and resources needed to sell our warranties effectively.
- Conduct regular training sessions and webinars to keep partners updated on product features, benefits, and sales strategies.
- Leverage sales techniques to teach partners how to effectively pitch warranties, handle objections, and close sales.
Partner Relationship Management:
- Build and maintain strong relationships with partners, serving as their primary point of contact for all warranty-related inquiries.
- Regularly engage with partners to understand their challenges, provide solutions, and ensure they are meeting their sales targets.
- Use consultative selling approaches to understand partner needs and tailor solutions that align with their business objectives.
Conversion Optimization:
- Analyze partner performance data to identify trends, opportunities, and areas for improvement.
- Develop and implement strategies to increase conversion rates, ensuring partners consistently sell warranties to their customers.
- Apply sales analytics to identify high-potential opportunities and focus efforts on driving significant growth in warranty sales.
Sales Support:
- Provide ongoing sales support to partners, including assistance with presentations, proposal development, and customer interactions.
- Collaborate with the business development team to ensure seamless handoff of partners and continuity in partner engagement.
- Assist partners in refining their sales pitches, optimizing their sales funnel, and closing deals more effectively.
Feedback & Reporting:
- Collect and report on partner feedback, using it to inform product development, marketing strategies, and training materials.
- Provide regular reports to management on partner performance, conversion rates, and other key metrics.
- Present data-driven insights that highlight the impact of sales strategies and recommend adjustments to improve outcomes.

Qualifications:

Proven experience in a customer success, partner management, or sales support role, preferably within the Solar PV industry or a related field.
Strong sales acumen, with a track record of successfully driving sales initiatives and coaching others in sales techniques.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with partners.
Data-driven mindset with the ability to analyze performance metrics and develop actionable insights.
Ability to work independently and as part of a team, with strong organizational and time-management skills.
Proficiency in CRM software and other sales support tools.

What’s In It for You?

Benefits

Competitive compensation
Health insurance options with generous company contributions
Dental and Vision coverage
Life and Disability insurance (100% company paid + options for more!)
401k match program
Ongoing professional training and development
A state-of-the-art office building with outstanding features and amenities...
Multiple charging stations for electric vehicles/ Free onsite fitness center/ Full-size basketball court/ Fully loaded game room/ Locker rooms/ Bowling alley…YES, bowling!

Work Conditions

An exceptionally supportive company culture that places people over profit
Work/life Balance
Fast paced and exciting work environment
5-day work week (Monday – Friday)

About Align:

Align Solar Protection offers leading 3rd party warranty products for Solar PV Systems that provides peace of mind for the consumers purchasing their solar systems while creating additional revenue streams for our solar partners, which include solar installers and dealers. Align Solar Protection takes pride in providing innovative solar protection plans, being the best revenue-generating partner, and providing incredible customer service – and we rely on our employees to help make that happen. If you want a rewarding and challenging career where you can work hard and play hard, join Align Solar Protection today!

U.S. EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION INFORMATION

Align SOlar Protection is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex/gender, sexual orientation, gender identity, ancestry, physical or mental disability, medical condition, genetic information/characteristics, military or veteran status and other characteristics protected by federal, state or local law or ordinance or regulation. Reasonable accommodations will be provided to individuals with known disabilities in compliance with the Americans with Disabilities Act. For accommodation information, or if you need special accommodations to complete the application process, contact the Human Resources Department at 800-662-5519.

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