Description

***Internal Applicants Only***

Organisation: London Borough of Waltham Forest

Salary: £38,256 - £39,276

Contract Type: Full time Permanent

Working hours per week: 36

Application Deadline: 17/04/2026

Proposed Interview Date(s): April 2026

Reference: 2050

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

We’re looking for a passionate and proactive Sustainable Transport Project Officer to help deliver our ambitious programme of sustainable travel projects and initiatives. If you care about tackling the climate emergency, improving local streets, and supporting communities to walk, cycle and travel more sustainably, this role is your opportunity to make a real difference.

Role overview

As a Sustainable Transport Project Officer, you will play a key role in planning, delivering and monitoring projects as part of our wider Enjoy Waltham Forest Programme. This is a hands-on, varied role where you’ll balance project work, stakeholder engagement, and the administration of key services such as our secure cycle parking portfolio.

You’ll be joining a committed and collaborative team working to improve air quality, support residents to choose healthier modes of transport, and more travelling around the borough accessible for all.

What you’ll do

Design, plan, and deliver a range of sustainable transport projects including walking, cycling, Electric Vehicle and Car Club schemes.
Support the administration of services we offer including cycle parking and School Streets.
Engage with communities through in-person and virtual activities to shape project design and evaluate impact.
Handle correspondence and prepare reports, briefing notes and performance data.
Analyse research, data and qualitative feedback to build a strong evidence base for decision-making.

Why Join Us?

Opportunity to work on projects that makes a measurable difference to residents in Waltham Forest.
Join a friendly, passionate and award-winning team.
Opportunity to develop new skills in project management, behaviour change and community engagement.
Flexible working arrangements, with a mix of office, home and site-based activity.

>> Click here to download the Role Profile <<

Key Responsibilities:

Undertake the design and delivery of sustainable transport projects, including walking, cycling, Electric Vehicle (EV) and Car Club initiatives.
Undertake the day-to-day administration and operation of key sustainable transport services operated by the Council, including the Council’s secure cycle parking portfolio and School Streets.
Optimise occupancy levels of cycle parking facilities through efficient membership management.
Plan and carry out in-person and virtual stakeholder engagement to inform and evaluate scheme design.
Collate and monitor performance data for sustainable transport projects.

Qualifications and Requirements:

To be considered for this position, you should meet the following requirements:

Degree or equivalent or vocational qualification in relevant subject or area
Minimum 5 GCSE (A* - C / 9 - 5) including Maths and English.
Demonstrable interest in sustainability and/or transport.
Experience of having worked in a fast paced, customer focused environment.
Excellent knowledge and application of IT systems and software packages.
Relevant legislative and or procedural knowledge for specialist area.
Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused support service.
Excellent levels of literacy and numeracy.
Ability to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others
Ability to deal diplomatically and confidentially with a wider range of stakeholders internally and externally
Ability to identify improvements to processes and systems and to share the recommendations with the wider team.
Ability to produce a reasoned report on a relevant subject.
Ability to think logically and demonstrate numeracy.
Ability to complete work within specified timescales and budgets.

Terms and conditions:

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks;
Satisfactory declaration of interest;
This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;
Satisfactory DBS check;
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Jane Sherry, Head of Sustainable Transport at Jane.Sherry@walthamforest.gov.uk

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.

Borough of Waltham Forest

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