Under general supervision of an IT Supervisor II, the incumbent serves as a Network Administrator supporting business operations in the Oakland District Office and surrounding area. The incumbent works collaboratively with management and provides leadership for the administrative and technical support for network devices, routers, switches, servers, storage arrays, backup systems, Databases, Applications, printers, computers, laptops, tablets, and mobile devices. Performs complex activities of the System Development Life-cycle which includes systems analysis, design, build, test, maintenance and operations. Additionally, incumbent provides lead support for all phases of end user device life cycle management including procurement, deployment, installation, cabling, configuration, maintenance and operations, surplus and recycle. Also provides end user training in the configuration and use of client technologies. Collaborates with peers and management to update and recommend standards, processes and procedures, and technology practices. Tracks, monitors, and audits IT assets to maintain accountability using standard asset management tools and techniques in compliance with the State Administrative Manual and other applicable policies and regulations. Incumbent documents tasks and operations performed for training others in the team and for easy future reference. Also performs functions such as documenting, researching, writing, reporting, presenting, etc.
DOMAINS: System Engineering, Client Services
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
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You will find additional information about the job in the Duty Statement.
