Director, Revenue Operations
Denver, Colorado
SunCentral /
Full-time /
Remote
ROLE OVERVIEW
Pivot Energy is seeking a motivated, data-driven leader who can combine analytics, operations systems, and processes to drive revenue operations for a growing portfolio of products. This position will be responsible for the growth and strategy of revenue activities, collaborating with channels across the organization, including finance, sales, client solutions, business development, and operations.
As part of the Revenue Operations team, this position will review, streamline, and optimize processes related to client and subscription products and lifecycles, competitive pricing analysis, forecasting, retention, and risk management. This role will focus on developing and improving processes and systems related to Client Solutions revenue streams, architecting workflows using our in-house customer management tool, SunCentral, as well as systems like HubSpot, Salesforce, and SmartSheets – improving reporting, analytics, and operational efficiencies of current and future markets.
This position offers a great opportunity with growth potential at a cutting-edge company with operations in more than ten US markets. Pivot is rapidly growing its Client Solutions team, and this position will be empowered to build the necessary growth strategy and technology solutions required to meet business needs.
PRIMARY JOB RESPONSIBILITIES
- Define and develop a robust revenue operations strategy, including revising or creating processes, data collection, and technology resources to drive growth
- Oversee the collection, management, and organization of key data, identifying areas of growth, security, and quality improvement
- Understand and optimize client- and subscriber-product revenue streams to meet current needs, while developing workflows to capture future engagement, retention, and upsell opportunities
- Create metrics to support objectives and key results (OKRs) for go-to-market strategies related to sales, products, and operations
- Create and maintain documentation on revenue drivers, collections processes, technology, and training materials
- Work collaboratively with accounting, product, and operations teams to establish best practices and build an ongoing feedback loop
- Provide strategic research on core solar markets assessing customer types, market and product trends, and competitor analysis, to make data-driven recommendations on areas of revenue growth
- Understand and aggregate state- and program-level community solar regulations as related to financing and credit requirements; consumer protections; revenue optimization; collections; and attrition risk
- Liaise with structured finance and modeling teams to meet project milestones, including a thorough understanding of utility program requirements, financier portfolio requirements, subscriber agreements PPA terms, etc.
REQUIRED COMPETENCIES
- Solar or subscription-model experience
- Proven history of managing and implementing processes, including technology and data programs
- Proficiency in HubSpot, Excel, and Microsoft Office suite; Salesforce and business intelligence tools, like Tableau or Microsoft BI are a plus
- Excellent collaboration, organizational, and communication skills with the ability to build support and influence across the team
- Ability to set and meet fast-paced growth targets
- Ability to prioritize and manage multiple, critical deadlines
- Demonstrated leadership skills, positive outlook, and flexibility
- Ability to develop relationships within the organization across functional teams
PREFERRED COMPETENCIES
- Management experience overseeing an operations, marketing, or sales team
- Prior experience in building data-driven revenue strategies and implementing automation through various technology platforms to ensure operational efficiency
$105,000 - $175,000 a year
COMPENSATION & BENEFITS
The base salary range for this position is $105,000 - $175,000 depending on relevant experience, along with eligibility for the company’s substantial bonus plan, with a target bonus of 30% of annual salary (prorated in the first year based on start date).
Pivot Energy is dedicated to providing a great work experience for all employees, placing an emphasis on company culture, and a focus on our people. To that end, Pivot offers an outstanding benefits package that includes:
· Excellent health/dental/vision insurance benefits with up to 100% of premiums covered by the company
· Four weeks of vacation plus employment milestone bonus vacations
· Company-paid life insurance and short- & long-term disability coverage
· Generous parental leave
· 401(k) matching (after vesting period)
· Work from home stipend for new employees
· Public transit reimbursement
· PTO for volunteering in the community
· Charitable donation matching up to $500/year
· Professional development and educational reimbursements
A complete list of all the benefits Pivot offers may be provided upon request.
