Fulfillment Operations Coordinator
Irvine, CA
Axia – Fulfillment /
Full-time /
On-site
Axia by Qcells provides solar, battery storage, EV chargers, and energy services to homeowners who are looking to reduce their reliance on the power grid and upgrade their home energy. Axia is a full-service solar solution provider and is the direct-to-consumer division of solar panel manufacturer, Qcells. We support solar sales consultation, customer system design, financing, installation, and warranty resolution for the ongoing customer relationship. Our goal is to deliver exceptional value through a seamless and superior solar journey, guided by the principles of transparency, reliability, and sustainability – creating a better way to go solar.
Axia by QCELLS seeks a Fulfillment Operations Coordinator, to execute and support administrative and specialized tasks within the Home Energy Systems division. As Fulfillment Operations Coordinator, you will be responsible for supporting and providing analysis on, third party business partners and vendors to support cross functional tasks to drive speed to revenue and positive margin achievement while ensuring data is updated in an accurate and timely manner. Major responsibilities include, sales contract intake audit and assignment, calculating sales partner commissions, coordinating with vendors and partners for weekly pipeline reviews, and ensuring data is completely accurate withing Axia by QCELLS internal systems . This is a position that reports to Axia by Q Cells senior leadership. The ideal candidate is an experienced professional with strong analytical skills, exceptional attention to detail and a calm business demeanor. Experience in solar operations is a must. This position will be based in the Q CELLS North America headquarters in Irvine, CA.
Responsibilties
- Audit incoming sales contracts for pricing, scope, accuracy and margin
- Input new contracts into Axia by QCells systems with accuracy and proper urgency
- Calculate Sales commissions on projects once certain milestones are met
- Analyze and monitor team performance to iteratively improve upon solar construction cycle times
- Work closely with Axia senior leadership to contribute to the development of new product rollout trainings to external partners
- Coordinate vendor onboarding and document management to include:
- Collecting and verifying documentation
- Point of contact for third party onboarding support
- Review and report on upcoming vendor document expiration
- Monthly Vendor KPI summary
- Create and assign Solar Service tickets as necessary for field service within Axia by QCells project management software
- Responsible for executive reporting on business KPI, such as:
- Contract Accuracy
- External project costs vs business plan
- Revenue & Margin targets
- Speed and Cycle Times in the Solar Journey
Hanwha Q CELLS America Inc. (“HQCA”) is headquartered in Irvine, CA, and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ), Thalheim, Germany (Technology & Innovation HQ), and San Francisco, USA (Energy Storage/Inverter & Software HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm, and a Top 8 business enterprise in South Korea. HQCA recently acquired Geli, a leading developer of Energy Management System software for energy storage, solar, and other renewable resources.
Benefits*
· Medical, Dental, Vision
· Paid Time Off
· Tuition Reimbursement
· 401K
· Paid Holidays
* All benefits dependent on role and eligibility
Physical, Mental, & Physical Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing: 20% of time
Sitting: 70% of time
Walking: 10% of time
Strength
Pulling: up to 10 Pounds
Pushing: up to 10 Pounds
Carrying: up to 10 Pounds
Lifting: up to 10 Pounds
Agility (F = Frequently, O = Occasionally, N = Never)
Turning: F
Twisting: F
Bending: O
Crouching: O
Balancing: N
Climbing: N
Crawling: N
Kneeling: N
Dexterity (F = Frequently, O = Occasionally, N = Never)
Typing: F
Handling: F
Reaching: F
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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