Position:  Ride Operator
Location:  Wichita, KS
Job Id:  211
# of Openings:  1

PT Ride Operator 
 
Job Summary                                                                                                                                          
 
Part-time position. Responsible for the daily activities relating to operation of zoo rides. Rides operate 7 days a week, weekends and evenings may be required. Operator is to learn minor maintenance that is required in the inspection of rides before operating. Position has significant emphasis on customer service. Support onsite events in the staging and monitoring of activities. Support the operations team in basic duties, when needed. Majority of work is outdoors.
 
Primary Job Functions (list three with specific tasks listed)                                                                         

Customer Service

  • Provide customer service to the zoo defined customers – collections, conservation, contractors, co-workers, donors, students, professional colleagues, vendors, visitors & volunteers.
  • Train and assist when working with volunteers and interns.
  • Ensure public is safe while at zoo.
  • Attend meetings to discuss all aspects of the zoo in order to keep customers informed properly and to resolve concerns and learn of new procedures or policies.
  • Form and maintain working relationships with co-workers, supervisors, customers, and team participants.
  • Ability to maintain a pleasant demeanor and positive attitude while working under any conditions.
Rides
  • Daily cleaning and setup of all ride locations.
  • Ensure needed supplies are in place for timely guest interactions.
  • Maintain knowledge of conservation and messaging for rides.
  • Operate ride equipment in a safe and informative manner.
Area Support
  • Setup and clean all event rental areas in preparation for and at conclusion of group event activities.
  • Complete assigned event staging, setup and teardown, including moving all related equipment – chairs, tables, etc.
  • On non-event days, staff will perform upkeep, clean, and assist in storage of all event supplies, including tables, chairs, etc.
  • Ensure area requirements are met and adapt to customer change requests with events.
  • Support operations team in custodial, maintenance and horticulture areas, as needed.

Secondary Job Functions (list no more than five)                                                                                    

  • Completes required training and safely operates all zoo required equipment for completion of job duties.
  • Uses time efficiently to complete assigned tasks.
  • Actively seeks ways to streamline processes and stays open to new ideas and approaches.
  • Represent the Zoo and/or Sedgwick County at various offsite events such as regional, national, and international conferences, meetings, community events, outreach programs, etc.
 
Qualifications                                                                                                                                          

Minimum Qualifications:

  • 18 years in age.
  • Valid US driver’s license without restrictions. 
  • Must be available to work evenings and weekends.

Preferred Qualifications:

  • Experience with attraction ride operation.
  • High School diploma or equivalent.
Working Environment/Conditions                                                                                                            
 
The employee is subject to activities that occur in both inside and outside environmental conditions. The employee is subject to any potential hazards of working in a zoo. The employee is subject to potential hazards of working with and near dangerous animals. The employee may be exposed to zoonotic diseases. Employee must be able to work a schedule that involves working weekends, holidays, or after regular work shifts.
 
 
Physical ability to lift objects up to 50 lbs. Repetitive bending/reaching as needed daily. Ability to sit, stand, or walk for extended periods within indoor and outdoor environments. The employee is required to have visual acuity to perform an activity such as: operates machines and ride equipment.
 
Direct reports                                                                                                                                          
N/A
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may be changed at any time with or without notice.

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