Share Email Opening Title Customer Service Representative   About the Organization Weitsman Recycling is a leading recycling company committed to sustainability and environmental stewardship. With a focus on metal recycling, we strive to make a positive impact on our communities and the planet by responsibly managing waste materials. We are dedicated to providing excellent service to our customers while maintaining the highest standards of integrity and professionalism. Join the Weitsman Recycling team and contribute to our mission of sustainability and environmental responsibility. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they don't have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Pay rate: $17.00 per hour POSITION OVERVIEW: Weigh and purchase inbound scrap, obtain required information from customers for all transactions. Complete purchasing and shipping documents. Perform general office administration duties such as answering the phones, greeting customers, and answering emails as well as other duties as assigned by the Manager. Provide a best-in-class customer experience. Organized and Neat. Willingness to learn all aspects of the office. Willing to cross-train in other positions and assist other teammates as needed. Ability to work in a fast-paced, non-stop environment while providing excellent customer service. Other duties as assigned by Management QUALIFICATIONS: 3+ years previous customer service experience preferred. Must be able to work well under pressure while providing excellent customer service. Ability to multitask within a highly dynamic, fast-paced work environment, with the ability to meet critical deadlines. Must have excellent customer service, communication, organizational and time management skills. Dependable and consistent work ethic. Must have the willingness to learn the facets of the scrap metal recycling industry. Computer experience preferred which includes Microsoft Excel, Word, Office, and the ability to learn in house systems (Buy Back Pro). Ability to meet attendance schedule with dependability and consistency. Pay rate: $17.00 per hour   Location Allegany   Full-Time/Part-Time Full-Time   Pay Range $17-21   Shift Various Shifts   Exempt/Non-Exempt Non-Exempt   This position is currently not accepting applications. To search for an open position, please go to http://WeitsmanRecycling.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Customer Service Representative in Rochester, NY Posted on: 5/20/2024 [Apply Now] Scale Inspector in Albany, NY Posted on: 5/17/2024 [Apply Now] Office Clerk in Albany, NY Posted on: 5/15/2024 [Apply Now] Office Clerk in Albany, NY Posted on: 5/10/2024 [Apply Now] Customer Service Representative in Albany, NY Posted on: 5/10/2024 [Apply Now] Other Jobs Within 60 Miles Metal Shop Laborer in Hornell, NY Posted on: 5/9/2024 [Apply Now] Equipment Operator in Allegany, NY Posted on: 5/3/2024 [Apply Now] Equipment Operator in Allegany, NY Posted on: 5/6/2024 [Apply Now] Equipment Operator in Hornell, NY Posted on: 5/9/2024 [Apply Now]

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