Job Title: Concessions Crew Member
FLSA Status: Non-exempt
Hours: Seasonal (flexible schedule available a minimum of 24 hours per week including weekends and holidays)
Omahas Henry Doorly Zoo & Aquarium is seeking a Crew Member in the Concessions Department to provide excellent guest service to the public by working in a variety of concessions operations including: daily food preparation, daily setting up service and cooking areas, cash register operations, & cleaning. This position reports directly to the Assistant Manager and Concession Supervisors.
Duties and Responsibilities (include but not limited to):
- Adhere and comply with the Henry Doorly Zoo & Aquarium Employee Handbook
- Works in a professional manner to provide exceptional guest service in a high traffic location
- Listens and communicates effectively while anticipating guest needs; works with Supervisor to resolve guests concerns
- Operate POS systems in accordance to policy with high attention to detail and accuracy
- Promotes a teamwork environment; assist co-workers when necessary.
- Perform special projects and other duties as assigned.
- Ensure that work and food surfaces are kept clean and neat at all times; this includes kitchen area, dishes, floors, and outside maintenance.
- Daily setup and food preparation
- Operation of kitchen equipment including but not limited to: fryer, grill, and cleaning equipment
- Adhere to Douglas County Health Department Rules & Regulations for food service.
- Accurately take guests orders
- Accurately prepare guests orders in a timely manner
- Provide general information about prices, location of specific attractions/exhibits and safety rules
- Participate in the coordination, set up, and tear down of activities with the ability to lift at least 25 pounds
- Adhere to safe work practice and procedures. Report any accidents immediately to Supervisor or Manager.
- Must be 16 years of age or older.
- Must be available to work up to 24 hours each week.
- Must be available to work weekends and holidays.
- Must have an outgoing and engaging personality.
- Ability to work outside.
Working Environment and Physical Effort:
Omahas Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.