Battery Service Mechanics responds to breakdown service calls for needed repairs and performs scheduled routine maintenance at various customer locations on customer's industrial battery and charger equipment. The primary goal is to troubleshoot, repair and maintain units at the customer’s location when possible.
EDUCATION: High School Diploma or equivalent, certifications in industrial equipment is preferred.
TRAVEL REQUIREMENTS: 95% of the time (service calls are normally within a 50 mile radius of tech's home)
JOB RESPONSIBILITIES:
Maintain, diagnose, service and support specific batteries and equipment. 12V, 24V, 36V, 48V, 80V, Lithium Ion, Lead Acid.
Pick up and deliver batteries and chargers, install new and used batteries, chargers and related equipment.
Travel to customer site, diagnose, troubleshoot and repair customer's battery equipment in accordance with established guidelines and procedures per Hawker and competitors equipment, maintaining positive customer relations.
Perform preventative maintenance on assigned equipment according to schedule, established procedures and cost guidelines at customer's facility.
Accurately and legibly complete paperwork such as workorders, time cards, etc. and turn in on a timely basis
Maintain professional appearance and attitude.
Keep service vehicle clean and stocked with parts supplies; own the tools needed to perform on a daily basis
Comply with all quality and safety policies with our company guidelines
Complete required training by manufacturer standards
QUALIFICATIONS:
Technical degree or experience working on forklifts, industrial, automotive, farm equipment, or other types of heavy equipment. Any electrical or mechanical experience is preferrable.
Dependable and timely
Customer oriented, good people skills
Organized and self-motivated
Have basic computer skills.
Must maintain a good driving record
Strong commitment to teamwork and Beyond World Class Customer Service
BENEFITS:
Best in class fringe benefit package - $3.00 - $4.00 per hour better than our competition
Healthcare/Dental Plan - $ 103 weekly for Family, $ 35 weekly for Individual with out of pocket maximum of $ 4,800 (Family) and $2,400 (Individual). Co-pays and out of pocket maximum locked in through May 2025.
$35,000 Group Life and Accidental/Dismemberment Insurance
Short-term disability
401K Profit Sharing Plan per 401K eligibility requirements
401K - company match of 50% up to 6% employee contribution
Annual Profit Sharing based on company's performance.
Tool purchase program and Tool insurance program
Annual allowance for work boots
Training provided.
Opportunity for advancement
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