Intake Specialist

Organization Summary

The LA Conservation Corps (the Corps) is a private, non-profit organization that has been helping at-risk young people develop themselves since 1986.  To date, more than 20,000 young people have participated in the Corps classes and service projects, learning new skills while contributing to the quality of life for all of us in the greater Los Angeles area.

Mission
The primary mission of the LA Conservation Corps is to provide at-risk young adults and school-aged youth with opportunities for success through job skills training, education and work experience with an emphasis on conservation and service projects that benefit the community.

Position Summary

Reporting to the Recruitment Coordinator, the Intake Specialist is responsible for ensuring that participants are properly enrolled in the different programs based on a professional eligibility criteria and availability of community resources.  The position will also provide support to case management for participants and other duties as needed.  

Essential Functions

• Coordinates with Recruitment & other Corpsmember Development Staff to reach enrollment goals for the various Department of Labor (DOL), City, County, and State contracts and other LA Conservation Corps programs as needed.
• Determines eligibility through set contract criteria & internal protocol.
• Collects eligibility documentation and ensures compliance with the contract or program protocol.
• Completes enrollment paperwork and maintains a caseload spreadsheet.
• Ensures files are updated with supporting documentation of all eligibility and enrollment paperwork.
• Updates the Corps’ internal data collection system on a daily and weekly basis or as needed.
• Inputs enrollment and eligibility data in contract mandated databases, following contractual obligations and ensuring accurate data entry.
• Conducts assessments for all incoming Corpsmembers & participants.
• Keeps track and submits required paperwork by due dates.
• Maintains a variety of records relating to participants and services; prepares routine and special reports.
• Recruits clients into the various contracts & programs offered through the Young Adult Corps and refers ineligible clients to other programs as needed.
• Reaches and maintains monthly enrollment goals for all contracts and programs.
• Prepares reports for contracts and shares these with staff and contracting agencies.
• Attends required partner meetings and trainings as needed.
• Collaborates with Case Management to ensure clients are meeting program outcomes and follow-up.
• Punctuality and satisfactory attendance are essential functions of the job.
• Working from home is not an option.
• Other duties assigned, as needed.

Please note that this job description is not designed to cover or contact a comprehensive listing of activities, duties and/or responsibilities that may be required of the employee for this job. Duties responsibilities and activities may change at any time and without notice.

Due to the organization’s response to the COVID-19 pandemic, your essential functions and responsibilities may change to accommodate the needs of the program and to stay in compliance with CDC and County of LA Public Health Department requirements.

Minimum Requirements/Qualifications

• Demonstrate excellent analytical skills; characterized by identifying, assimilating and comprehending the critical elements of various situations, and extracting and interpreting the implications of courses of action.
• Demonstrate excellent communication and presentation skills (verbal and written); characterized by actively listening and ensuring respectful two-way communication.
• Demonstrate sensitivity, understanding, and the ability to effectively interact with individuals (internal and external) from diverse cultural, socioeconomic, disability and ethnic backgrounds.
• Demonstrate strong time management skills and a high level of attention to detail.
• Demonstrate a high level of accountability, responsibility, and dependability.
• Demonstrate teamwork through cooperation and collaboration with others.
• Demonstrate a positive attitude, self-discipline, and self-awareness.
• Ability to prepare concise, logical, and grammatically correct documents, reports, and presentations.
• Ability to accept, direct and perform responsibilities and assigned tasks as a project team member in support of the overall project.
• Ability to explain policies, procedures, directions and represent the Corps’ philosophy and values to a wide range of audiences including Corpsmembers, programmatic staff, management, and the public.
• Ability to structure tasks, establish priorities and set goals.
• Ability to effectively perform the physical requirements of the job, as well as train others.
• Ability to effectively provide presentations, work demonstrations, and instruction to others to promote and establish of culture of safety.
• Ability to balance competing priorities and multiple stakeholders.
• Ability to work independently.
• Intermediate level of computer skills (Microsoft Office environment) including Excel, Word, PowerPoint, and Internet research
• High level of interpersonal skills, integrity and the ability to keep information confidential.
• Uses good judgment, evaluates alternatives in the achievement of quality outcomes. 
• Results-/Solution-oriented; flexible.
• Passion for the Corps and ability to articulate its mission.

Education/Experience

• High School Diploma or equivalency is required.  College Degree preferred.
• Minimum of two years experience maintaining files and passing audits.
• Working knowledge of counseling, health, education, childcare, and other resources in the community.
• Competent level of supervisory skills.
• Competent level of computer skills (Microsoft Office environment) and the ability to complete the necessary reports in Word, Excel, PowerPoint, etc.

Other Requirements

• Must be COVID-19 vaccinated and be able to provide supporting documentation.  
• Attend events and meetings in the community to support the program. This can involve working Saturdays or Sundays, as needed. 
• California Class C Driver’s License, validation of driving record for commercial policy insurability per the requirements of the state of California.  
• Occasional use of private vehicle for company purposes; validation of driving record and approval of commercial policy insurability is required in conjunction with proof of personal minimum liability insurance coverage per the requirements of the State of California.  Mileage will be reimbursed at the Internal Revenue Service (IRS) standard mileage rate. 
• Pass a post-offer drug/alcohol screen test before commencing employment (required to submit for the drug/alcohol screening at a company designated facility)  
• Pass a post-offer Live Scan (fingerprint/background clearance-Department of Justice) before commencing employment.   
• Reference checks will be conducted.  Employment is contingent upon receipt of acceptable references.  

Salary and Benefits

• $19.08 - $22.41/hour (reflects the entire pay range); a starting wage higher than $19.08 per hour is based on a level of experience and education that exceeds the minimum requirements and is commensurate with the compensation scale (salary range).
• Medical, Dental, Vision Benefits with 93% employer coverage of costs for employee and 79% coverage for additional family members. 
• 3 weeks of vacation accrued per year; 11 paid Holidays and 80 hours of sick time accrued per year. 
• 401k retirement plan with match of up to 3%. 

Internal Application Procedure

Internal applicants must review the Transfers/Promotions guidelines and complete a LA Conservation Corps Transfer/Promotion Career Opportunity Application within three (3) working days of the “Posting Date.” This information can be requested from the Human Resources Department. The internal application should be submitted to Human Resources by the Internal Closing Date or within three (3) working days of the “Posting Date.”

External Application Procedure

Email cover letter and resume to jobs@lacorps.org.  The Los Angeles Conservation Corps only employs individuals who are lawfully authorized to work in the United States.

You will be requested to complete an application at a later date if you are chosen for an interview.  Based upon a review of your application and supportive information, applicants will be considered for the interview portion.  The interview will cover education and experience requirements.  Applicants who need reasonable accommodations to apply or interview for this position must notify Human Resources at least four (4) business days before the closing date of the position or, if applicable, at the time an interview is scheduled.

AAO/EEO Statement

It is the policy of LA Conservation Corps to seek and employ qualified workforce at all locations, job sites, and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation and benefits, promotion, transfer, and termination.

LA Conservation Corps

Equal Opportunity Employer

www.lacorps.org