Overview
Scout Motors is seeking a Director to lead the Commercial Office, a coordinating department forming strategic plans with, and setting alignment for, all Commercial Operations functions.
The Director of the Commercial Office will fundamentally be a connector and communicator. They will serve as an integrator for complex work streams, link various stakeholders and executive leadership, and create bridges to external organizations that can provide strategic solutions for Scout Motors.
Operating at the intersection of strategy, operations, and planning, the Commercial Office is responsible for driving cross-functional collaboration, professionalizing Commercial Operations business planning and administration, and driving execution of top priorities.
The ideal candidate will be able to operate with equal proficiency at both the strategic and tactical levels, handling top-level organizing activities, influencing functional stakeholders, and running the administration of the Commercial Operations business.
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
Project Management
- Define and manage the master project plan for Commercial Operations, ensuring proper governance, documentation, coordination, and delivery of numerous complex projects contributing to Scout Motors retail readiness.
- Develop delivery timelines, aligning and coordinating interdependencies both inside and outside of Commercial Operations, as well as establishing a governance process associate with these timelines.
- Manage documentation within Confluence and Jira environments, plus create highly professional project documentation for summary-level presentations to executive audiences.
- Own and drive special initiatives across a range of topics in partnership with cross-functional teams.
Milestone Planning
- Survey and collect all relevant milestone planning documentation across the enterprise, identifying critical items for Commercial Operations to monitor, contribute to, or lead.
- Coordinate with Production, IT, and Vehicle (Product) teams to understand enterprise milestones and development processes, ensuring Commercial Operations is effectively participating and delivering to their targets.
Administration
- Develop and manage the top-level budget of Commercial Operations, coordinating with each functional leader to ensure accurate forecasting and timely reporting.
- Develop and manage the top-level headcount plan of Commercial Operations, coordinating with HR and functional leaders to land hiring plan, labor budgets, and onboarding pace.
- In coordination with functional owners, manage purchasing process for the procurement of strategically important products and services.
- Develop and own the five-year and ten-year planning rounds for Commercial Operations, aligning and documenting budget needs, capital requirements, and headcount across all Commercial Operations functions.
- Provide direct management of Commercial Office staff, as assigned.
Meetings and Presentations
- Professionally develop internal and external presentations, and critically review strategically important team-developed presentations, for the Vice President of Commercial Operations.
- Lead highly detailed, highly organized planning and execution of Commercial Operations meetings, vetting materials and messaging for accuracy and stakeholder alignment, including representing Scout Motors to external audiences.
- Lead meeting execution, decision tracking, and deliverable documentation, following up with responsibilities on behalf of Commercial Operations.
Business and Partner Development
- Identify and cultivate new business opportunities for Commercial Operations, forging business relationships and partnerships that drive value for Scout Motors.
- Explore strategic partnership opportunities to increase the operational readiness and reach of Scout Motors sales and service operations, driving relationship development, definition of partnership, and deal terms.
- Represent Scout Motors for inbound partnership inquiries, assessing both value and validity of third-party offers.
- Monitor performance of Scout Motors investments, partnerships, and contracted service providers, ensuring operational, contractual, and financial targets are met.
Reporting
- In coordination with Commercial Operations functional owners, IT, and Strategy, develop a reporting strategy that ensures efficient and easy access to data, uniform performance definitions, and clear ownership of KPIs.
- Build analytics and business intelligence capabilities to generate actionable insights that help Scout Motors make informed decisions, achieve business goals, and reach financial targets.
- Create visualization tools that enable Commercial Operations to present complex data to multiple audiences and to drive organizational performance.
Location & Travel Expectations:
- This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. This role may be remote to start but will transition to an in-office setting at the headquarters within 3-6 months of start date. This role is not eligible for remote work in New York City.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Bachelor’s degree in business or another relevant field
- 12+ years of experience managing complex projects in a large organization with multiple stakeholders.
- 5+ years of experience as a deputy, chief of staff, or enterprise coordinator.
- Executive-level communication skills, both written and verbal, with the ability to interact and collaborate effectively with both internal and external stakeholders.
- Adaptable, flexible interpersonal skills that enable consensus-building in both strategic and tactical settings; diplomatic and politically adept.
- Skillful at organizational navigation and cross-functional collaboration at all levels; ability to develop effective internal partnerships and relationships.
- Exceptional analytical and strategic thinking with the ability to interpret operational and performance data and translate it into actionable insights.
- Experience building in a start-up environment where basic infrastructure, systems, and processes must be created in a greenfield environment.
- Experience in corporate development, business development, or partnership development, with a demonstrated record of structuring successful deals or partnerships.
- Strong knowledge of project management systems and tools, to include Confluence and Jira.
- Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
- Corporate Vehicle Program with:
- Eligibility for 1 assigned vehicle
- A mobility stipend
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $180,000.00 - $220,000.00
Internal leveling code: M6
