Do you want to change the world? We do, too.
SunPower is changing the way our world is powered every day with a passionate and driven team of more than 3,660 full-time employees in North America and the Philippines. SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.
SUMMARY OF ROLE
The position will be responsible to operate company's internal data communications systems, plans, designs and implements local and wide-area network solutions between multiple platforms and protocols
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ESSENTIAL DUTIES AND RESPONSIBILITIES- Provides Linux Server Administration support services.
- Administers efficient work of servers and system and provide support to everyday operations.
- Analyzes system for failure and assist to restore files with help of operating system.
- Develops servers and provide support to individual users to ensure that the system works reliably and quickly.
- Provide second level (Tier 2) escalation operational support.
- Reviews error logs and user-reported errors and identify stable and reliable solutions.
- Monitors performance to reduce interruptions and server crashes, including the monitoring daily traffic logs and reports or working directly with end users.
- Provide resolutions based on agreed OLA and SLA targets
- Coordinate with concerned teams, vendors, and/or third-part support as part of operation escalation
- Analyzes system for failure and assist to restore files with help of operating system.
- Ability to interact effectively within the IT Team, various business functions, and various levels of management.
RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS- Bachelor’s degree or 4 years of experience.
- 3+ years of experience in Linux Administration
- Background in Server Build of Physical Server, Virtual Server (VM), Red Hat Platform and Oracle Linux
- Background in Red Hat and Oracle Linux server patching
- Experience in cloud deployment and administration such as AWS
- PowerShell or Linux Bash/Shell scripting skills.
- AWS certifications are a plus
#LI-Remote
OTHER PERTINENT INFORMATION- Location: ROHQ
- This is an FTE position
- Candidate must be legally entitled to work and reside in the Philippines
- Candidate must be flexible to work on a night shift schedule supporting North America region (weekends, US/PH holidays)
- Tool of Trade: Laptop/Desktop, Extended Monitor, Headset (as needed)
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Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At SunPower, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
EOE Minorities/All Genders/Protected Veterans/Disabled
SunPower Supports EEO
Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.
NOTICE TO ALL APPLICANTS AND EMPLOYEES
Availability of Affirmative Action Plan for Review
SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.